Who Can Claim?

Almost anyone can claim Housing Benefit & Council Tax Benefit as long as:

  • you are responsible for making payments for where you live; and or
  • you are responsible for paying Council Tax

Housing Benefit & Council Tax Benefit is available if you live in either:

  • Council property
  • Privately rented accommodation (this includes paying rent to a private landlord, Housing Association, Co-op, or if you are a boarder or sub-tenant. Boarders and sub-tenants cannot claim Council Tax Benefit).
  • You can claim Housing Benefit if you live in a Hostel but you cannot claim Council Tax Benefit
  • You can claim Council Tax Benefit if you own the property that you live in but you cannot claim Housing Benefit

If you have a mortgage, your housing cost can be met through Income Support, Income-based Jobseekers Allowance or Pension Credit (Guarantee part). You can claim Council Tax benefit.

A form can be downloaded and completed from our forms page

Who cannot claim Housing Benefit?

  • If you are not responsible for paying rent
  • If either you or your partner, or you and your partner together, have more than £16,000 in savings (unless you get the guarantee part of Pension Credit).  A partner is a person you are married to, or a person you live with as if you were married; or a civil partner, or a person you live with as if you were civil partners.  
  • If you pay rent to a close relative who lives with you.
  • If you live in a care home, such as a nursing or elderly person’s home
  • If you rent a property from your ex-partner and you both used to live there
  • If you are the parent or guardian of your landlord’s child
  • If you live in the home as part of your job
  • If you are an asylum seeker, unless you've been given refugee status or indefinite or exceptional leave (also called discretionary or humanitarian leave) to remain in the United Kingdom
  • If you have been admitted to the United Kingdom on the condition that you have no recourse to public funds. This means that you must not claim benefits
  • If you are a sponsored immigrant and have lived here for less than five years
  • If you are in the United Kingdom illegally or your permission to stay has run out

Who may not receive Housing Benefit?  

  • If you used to live with your landlord as a family member, relative or friend and now pay that person rent
  • If you live in a property run by a religious order and you are a member of that religious order
  • If you rent from a trust and you are also a trustee or a beneficiary
  • If you rent the property from a company and you are a director or an employee of the company
  • If you used to own the property which you now rent
  • If you are a student (most full-time students don’t qualify but some do)
  • If as an adult you have lived with a tenant (other than your partner) and the tenancy has now been changed into both your names. This will depend on why the change was made
  • You are temporarily living away from your usual home

 

Contacting Us

Epping Forest District Council
Civic Offices
High Street
Epping
Essex CM16 4BZ
Main switchboard
(01992) 564000

Main email address
ContactUs@eppingforestdc.gov.uk