Any tenant, applicant or other Housing client can appeal against a decision made by housing officers, or ask for a review of a homelessness decision.
In the first instance, apart from reviews of homelessness decisions, appeals should be made in writing to the Assistant Head of Housing Services:
Assistant Head of Housing Services
Epping Forest District Council
Civic Offices, High Street,
Epping, Essex CM16 4BZ
Housing clients have a further right of appeal to the Housing Appeals and Review Panel comprising five district councillors if they disagree with the decision of the Assistant Head of Housing Services. Reviews of homelessness decisions must be requested within 21 days of the decision being made. All other appeals must be within 3 months.
Leaflet available “Housing appeals, homelessness reviews and complaints”
Phone: 01992 564281
Email: housingappeals@eppingforestdc.gov.uk
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