Housing services for older people

The Council provides a number of special housing services for older people, including our Careline emergency alarm service, Sheltered Housing and C.A.R.E. (Caring and Repairing in Epping Forest) which is a Home Improvement Agency. All are operated by the Housing Directorate.

Download our leaflet for older council tenants "Services for Older People" 

Careline emergency alarm system

Click here for information on the Careline emergency alarm system and telecare services.

Sheltered housing for older people

Sheltered housing includes special features to make the properties suitable for older residents. It is suitable for people who are capable of living on their own but feel more secure with the support of a visiting Scheme Manager. People living in the Council's sheltered housing have a connection to our Careline emergency alarm system. Some sheltered housing is all within one building, with a communal lounge where social activities are organised.Other properties are self-contained flats, bungalows or studio flats in groups or areas.

You can apply to our Housing Options Section for council-owned and housing association sheltered housing in Epping Forest District. First you will need to join our Housing Register.

 Click here to find out how to apply.

Download leaflet  “Your guide to sheltered housing”

Phone: 0208 508 8596

Email: shelteredhome@eppingforestdc.gov.uk

Residential homes

The Council does not have any residential care homes. For information on residential care for older people in Epping Forest District please contact Social Care (Essex County Council).

The address of your local Social Care office is: Essex County Council Social Care, Croft House, Goldings Hill, Loughton, Essex  IG10 2DJ

Phone 0845 603 7630

Click here to find more information on adult social care in Essex

CARE (the Care and Repair Agency)

C.A.R.E. is a Home Improvement Agency managed and run by Epping Forest District Council. Home Improvement Agencies help older homeowners and private tenants remain at home in greater comfort, warmth and security with a range of services.

C.A.R.E also provides a Handyperson service to home-owners and private tenants who are over 60, and/or disabled.  This carries out small, low cost repairs and provides falls prevention measures.  It is free of charge to people on means tested benefits.  People not on benefits may also use it but will have to pay the full cost of the work

Click here to enter the C.A.R.E. page 


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Contacting Us

Epping Forest District Council
Civic Offices
High Street
Epping
Essex CM16 4BZ
Main switchboard
(01992) 564000

Main email address
ContactUs@eppingforestdc.gov.uk