How Do I Pay a Penalty Charge Notice?

What is a Penalty Charge Notice?

A Penalty Charge Notice (PCN) is a document issued by a Parking Attendant. The Penalty Charge Notice will provide details of the date, time, vehicle make, vehicle registration number, location and nature of the parking contravention plus details of the penalty payable and methods of payment.

There is a reduction of 50% should the PCN be settled within 14 days of the PCN issue date.

How to pay a Penalty Charge Notice

There are 4 methods available to pay a Penalty Charge Notice:

Online

You can pay online by Debit or Credit card, go to https://www.e-paycobalt.com/EppingForest

By Post
  • Payment may be by cheque or postal order made payable to EPPING FOREST DISTRICT COUNCIL.
  • The Penalty Charge Notice number and your name and address should be written on the reverse of the cheque / postal order.

Please do not send cash, bank notes or blank postal orders through the post. Responsibility cannot be taken for any loss.

Send your payment, together with the completed payment slip to:

The Parking Office
P O Box 256
Loughton

Essex
IG10 3YB

NB: A receipt will not be issued unless a stamped self-addressed envelope is supplied.

By Telephone

Credit / Debit card payments may be made by telephoning 01992 573240 between the hours of 9am and 5.30pm Monday to Friday.

Please note that only payment matters can be dealt with on this telephone number. Queries relating to the Penalty Charge Notice cannot be dealt with over the telephone and should be made in writing to The Parking 0ffice at the above address.

What happens if I don’t pay?

If payment is not made within 28 days (from the date the Penalty Charge Notice was issued), the registered keeper of the vehicle, or the person who Epping Forest District Council believes to be the owner of the vehicle may receive a Notice to Owner asking for payment. (See Stage 2 notes below).

By this stage the opportunity to pay the penalty charge at the discounted amount will have been lost and the full amount will be due.

If the Penalty Charge Notice remains unpaid after a further 28 days, a Charge Certificate will be sent to the registered keeper of the vehicle however, the original penalty will be increased by 50%.

If full payment is not made and there is an amount still outstanding after a further 14 days, Epping Forest District Council will register the monies outstanding as a debt at the County Court and an additional £5 court registration fee will be added on.

A Distress Warrant may then be issued to the bailiff to recover payment. Although Epping Forest District Council will be owed £95, the actual amount payable will exceed this as prescribed bailiff fees will have been added on.

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Contacting Us

Epping Forest District Council
Civic Offices
High Street
Epping
Essex CM16 4BZ
Main switchboard
(01992) 564000

Main email address
ContactUs@eppingforestdc.gov.uk