The Council recognises that graffiti has a negative impact on the environment, is illegal and is the most common type of property vandalism contributing to people's fear of crime.
We aim to remove non-offensive graffiti from Epping Forest District Council property only within seven working days of any sighting or report, and three days for offensive graffiti sightings or reports.
Please note that in most cases we cannot remove graffiti from non-council property such as post boxes, bus shelters, BT boxes, private houses/buildings etc. Please contact the following organisations directly:
| Location Of Graffiti |
Agency | Contact Name | Contact Details |
| All Epping Forest District Council Property |
EFDC Graffiti Hotline |
Daniel Bond |
01992 564272 |
| Telephone Boxes |
British Telecom |
BT Payphone
Customer Service |
0800 661610
(Mon to Fri, 9am-5pm)
|
| Green Junction Boxes (with BT symbol on floor panel next to box) |
British Telecom (BT) |
BT Faults Department |
0800 800 151
(24 hour service)
Report via following website
|
| Tube Stations and Bridges, Bus Stations, Public Transport |
Transport For London (TFL) |
Contact the |
N/A |
| Red Post Boxes | Royal Mail | Romec Helpline |
0845 774 0740 |
| Cable Boxes | NTL: Telewest | Customer Services 0845 4540000 |
Street Furniture |
| Buses Epping to Waltham Cross and a few Epping Schools |
Regal Busways | Tim Lemm |
01245 249001 |
| Arriva Buses only | Arriva Buses | Head Office |
01622 697000 |
| Warning Signs, Route Signs e.g. M11 or M25 |
Essex County Council |
Area Highways at Harlow |
0845 7430430 |
|
Green Utilities |
Virgin Media | General Enquiries |
0870 8883116 Option 1 on automated menu |
| EDF Energy Sub-stations |
EDF Energy Please note sub-station number before calling |
Freedom Maintenance Limited |
0845 120 1277 (24 hour) |
| Private Property Please note - charge for services |
No Graffiti (Contractors) |
Main Office |
0800 7834721 |
| Private Property Please note - charge for services |
H20 Cleaning Services (Contractors) |
Main Office |
01268 750729 |
If you have any further queries please contact the Graffiti Hotline, on 01992 564 272.

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