Citizens Advice Bureau

The Epping Forest District Citizens Advice Bureau (CAB) has 3 main branches. These are at Epping, Loughton and Waltham Abbey. In addition there are outreach services at Buckhurst Hill, Limes farm and Ongar. In total, the CAB in the District deals with in excess of 20,000 enquiries each year. CABs offer free, confidential and give impartial advice and are independent of any other organisation.

The CAB give basic legal advice and also assist with practical help such as filling in forms, making telephone calls or drafting letters. They deal with a very wide variety of subjects, but the majority of local cases are concerned with social security, debt, housing, employment, consumer or family matters.

The Epping Forest District CAB has its own dedicated website which provides residents with lots of useful public information.

Epping Forest District CAB website

All the main offices provide daily drop-in services and also deal with enquiries over the phone and by letter.

For contact details and opening hours click on the links below:

• Epping Forest District Citizens Advice (Epping) website
  

• Epping Forest District Citizens Advice (Loughton) website
  

• Epping Forest District Citizens Advice (Waltham Abbey) website
  

ClearStart Consumer Debt Service

ClearStart is a free national debt helpline set up to help people recover from serious debt offering advice on individual voluntary arrangements, debt management solutions and bankruptcy.

Clear Start website

The UK Insolvency Helpline Debt Advice Service

The UK Insolvency Helpline is a free telephone advice service for people with debt problems. The service also operates teams of outreach workers operating in Epping and throughout Greater & Outer London.

The service provides self-help advice to its callers and also produces written self-help packs and fact sheets to back this up. The service can also assist callers with the setting up of Individual Voluntary Arrangements (IVA) Debt Management Plans, Bankruptcy & Debt Relief Orders.

The UK Insolvency Helpline Debt Advice Service website 

Outreach and Local Community Services

Many bureaux provide advice sessions at places that are easier for the public to get to, or where there is a specific need for advice, for example at GP surgeries, hospitals, courts, colleges and community centres.

Ongar

Chipping Ongar Library, The Pleasance, High Street, Chipping Ongar, Essex, CM5 9AB. Opening hours are on Thursdays from 10:30am to 12pm.

Chigwell

Chigwell Primary Health Care Centre (Limes Farm) website

Waltham Abbey

Waltham Abbey Town Hall (side entrance), Waltham Abbey, Essex, EN9 1DE.

Opening hours are:
• Monday 9:45am to 1pm for drop in and telephone advice
• Tuesday 9:45am to 1pm for drop in and telephone advice
• Wednesday 9:45am to 1pm for appointments and telephone advice and 2pm to 3pm for appointments
• Thursday 9:45am to 1pm for drop in and telephone advice
• Friday 9:45am to 1pm for appointments and telephone advice

Telephone 01992 710353 for more information.

West Essex Primary Care Trust

To find useful information about West Essex PCT and its services if you are a patient, carer or member of the public looking for information, or want to find out information about looking after your health or to find links to related sites and services.