At Epping Forest District Council, we want to provide you with the best possible service. So it is very important for us to know how we are doing.
Because we provide hundreds of services to thousands of people, things can sometimes go wrong. If there is a problem, we need you to tell us so we can investigate and put things right. We want to learn from any mistakes so we can provide an even better service in the future.
The below booklet explains the best way to let us know about a problem.
Please read:
and complete both forms:
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