Performance

The Performance Management Unit

works to ensure that the Council provides best value services and that the authority continually improves its performance in order to meet the needs and expectations of users of our services. The Unit provides consultancy advice and support across the Council to drive and monitor continuous improvement, leading to improved services and outcomes, and fulfills a variety of roles in relation to:

Click on the links below for more information

• Audit and Inspection

  Audit and inspection reports in relation to the Council's performance.

• Consultation and Engagement

  Details of Council’s past, current and future public consultation and engagement exercises.

• Performance Assessment

  National performance frameworks for local government covering a range of services and improvement opportunities.

• Performance Indicators

  Details of the Council's performance against national and local indicators.

• Corporate Plans and Strategies

  The Council Plan, Best Value Performance Plans and Customer Charter.

• Equality and Diversity

  The Council’s Equal Opportunities policies, including Race Equality, Disability Equality, and Gender Equality.

Contact the Performance Management Unit

• Telephone - 01992 564180
• Email - bestvalue@eppingforestdc.gov.uk
• Address -
  Performance Management Unit, Civic Offices, High Street, Epping, Essex, CM16 4BZ