Customer Charter

    The Council will:
  • Consult with our customers, listen to what they say, and respond in the best way we can.
  • Be open in all financial matters, and always remember we are spending public money.
  • Constantly search for ways in which we can improve our services.
  • Respond to changes which affect our customers.
  • Be open and honest in all our dealings, and treat everyone equally and fairly.
  • Strive towards excellence in all our services, and provide the best value available.
  • Invest in our staff through training and development so we can provide the best service.
  • Do our best to care for the environment for today and for the future.

Contacting Us

Epping Forest District Council
Civic Offices
High Street
Epping
Essex CM16 4BZ
Main switchboard
(01992) 564000

Main email address
ContactUs@eppingforestdc.gov.uk