Performance Improvement

Epping Forest District Council has a duty to make arrangements to secure continuous improvement in the way in which its functions and services are delivered, having regard to a combination of economy, efficiency and effectiveness.

 

For further information about our approach to performance improvement or any aspect of our performance, please click on the links below or contact the Performance Improvement Unit.

Corporate Plan 2011 - 2015

 

The Council's new Corporate Plan for 2011/12 to 2014/15 has recently been published. Please click here to visit our Corporate Plan pages or to download a copy of the document

                                                        

The Corporate Plan sets out our priorities over the next four years, and focuses on those issues that matter most to people, national priorities set by the Government  and local challenges arising from the social, economic and environmental context of the district.  

Online guide that pieces together the work that we do

 

The Council has produced an interactive guide to its corporate plans and priorities for the next four years. You can now explore how each of our aims, objectives and indicators relate to each other as well as to which areas of the Council's work they are linked.

                                               

 Please click here to try out the guide.

Corporate Plans, Aims and Strategies

For details of the Corporate Plan, our Medium-Term Aims and Business Plans, our approach to Value For Money and Data Quality, and our Customer Charter, please click here.

Our Performance

For details of the Council's performance against its key objectives and performance indicators, please click here.

Performance Assessment

For details of external performance frameworks for local government covering a range of services and improvement opportunities, please click here.

Performance Improvement Unit

The Performance Improvement Unit provides advice and support across the Council to drive continuous improvement, leading to improved services and outcomes. 

 

    Contact the Performance Improvement Unit about our plans, aims and strategies, our performance or external performance assessment 
  • Telephone us on: (01992) 564180 or (01992) 564472
  • Email us at: performance@eppingforestdc.gov.uk
  • Write to us at: Performance Improvement Unit, Civic Offices, High Street, Epping, Essex, CM16 4BZ.

The Performance Improvement Unit is also responsible for the Council's strategic approach to equality and diversity, in order to deliver better outcomes for all and embed equality in all aspects of our performance. For details of our approach to equality, please click here.

    Contact the Performance Improvement Unit about equality and diversity
  • Telephone us on: (01992) 564042
  • Email us at: equality@eppingforestdc.gov.uk
  • Write to us at: Performance Improvement Unit, Civic Offices, High Street, Epping, Essex, CM16 4BZ.

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Contacting Us

Epping Forest District Council
Civic Offices
High Street
Epping
Essex CM16 4BZ
Main switchboard
(01992) 564000

Main email address
ContactUs@eppingforestdc.gov.uk