Published on 24 March 2010
The third staff award is for the Epping Forest District Council Team of the Year award for Dealing with the Public 2010 goes to the Sheltered Housing Scehme Managers.
For many people, getting older can be a daunting time. The reassurance of knowing there is someone you can call, someone you can talk to and someone who will help, can make all the difference. The winners of the third set of staff awards, Dealing with the Public, make that difference.

They are a dedicated group who help to make the retirement years of many older residents the most comfortable, safe and enjoyable. Working hand in hand with another award-winning service, Epping Forest Careline, the Sheltered Housing Scheme Managers are skilled in dealing with many of life’s emergencies whether great or small. They can be called out at any time of the day or night.
But they also add immeasurably to the quality of life of our older citizens, whether organising social events, collecting prescriptions, liaising with doctors or just passing the time of day with a smile and a few kind words.
The Scheme Managers clearly love their work and care deeply for the people they support. Every day they go well beyond the call of duty or their job description.