Nominate your Citizen of the Year

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Epping Forest District Council’s Citizen of the Year Awards recognises people in the community who go above and beyond and make positive changes in our district.

Citizen of the year Civic Awards 2018 poster

If you know an individual or a team who make a real difference nominate them for

  • Citizen of the Year
  • Team of the Year

Highlighting positive work

Chairman David Stallan said: ‘The Citizen of the Year award is a great event, highlighting the positive work that goes on throughout the district. There are people among us who go above and beyond, making positive contributions to our society.’

‘If there’s and individual or group who springs to mind, now is your time to nominate them for a Civic Award.’

Make a nomination

Applications close Friday 24 November 2017.

Overview and Scrutiny 6 June 2017

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Princess Alexandra Hospital is in special measures after its services were rated ‘inadequate’ by the Care Quality Commission. Senior staff from Princess Alexandra met with Epping Forest District councillors at the meeting of the Overview and Scrutiny Committee on Tuesday 6 June for an improvement plan update.

View the webcast here

  • Lance McCarthy – Chief Executive
  • Stephanie Lawton – Chief Operations Manager
  • Nancy Fontaine – Chief Nurse

Waiting times

A&E waiting times and delays in bed allocation were raised by Councillor Stephen Murray.  Stephanie Lawton apologised for the long waiting times but confirmed that patients remain safe. She said that some improvements had been made to flow and discharge of patients with support from community teams. Building works have been commissioned to extend admission facilities. Together with other plans these improvements should improve admission times. Nancy Fontaine added that where elderly patients are being admitted there is some discretion in allowing family members extra access to provide support.

Recruitment and retention

Responding to a question by councillor Aniket Patel, Nancy Fontaine outlined a number of new ward management and leadership training programmes. Councillor Yolanda Knight praised hospital staff following a ‘faultless’ recent visit. However, she also knew from experience that the quality of service varies greatly across different areas of the hospital. She raised the issue of staff morale, staff retention and the training provided to staff in dealing with difficult members of the public.

Nancy Fontaine was pleased to report that some members of staff have been with the Trust for many years. In some instances, three generations from a family are working in different areas of the hospital while many staff trained at Harlow coming back as more senior staff in later years. However, Lance McCarthy did acknowledge that recruitment was affected by the special measures issue.

Safeguarding for children

Councillor Steven Neville sought reassurance on safeguarding for children. Nancy Fontaine responded with a discussion around a culture of failing to follow policy and training. Safeguarding is now more embedded into hospital standards. She said that policies were now tough but it is probably never possible to ’do enough’.

Responding to a question by Councillor Holly Whitbread, Nancy Lawton described methods of recruitment including links with local colleges and interviews by Skype. Councillor Roger Baldwin asked about the financial deficit and plans to reduce reliance on agency workers.  Nancy Fontaine responded that there is a very clear direction to reduce reliance on temporary staff. Lance McCarthy was able to provide figures illustrating the drop in agency expenditure from more than £20m a few years ago to somewhere nearer £13m more recently.

Emergency Planning

Responding to Councillor Nigel Bedford, Lance McCarthy said that the hospital managed the recent cyber attack on the NHS thanks to internal IT protecting services and installing the relevant patches very quickly. Stephanie Lawton outlined the processes and partner agencies working together to coordinate patient discharge in a timely way. She said this was not ‘cracked yet’ but improvements were being made.

Nancy Fontaine and Lance McCarthy outlined in more depth the health and social care solutions used to address issues of patient isolation raised by Councillor Aniket Patel. Stephanie Lawton also confirmed the regular update, review and training for emergency planning situations such as the recent terrorist attacks in London and Manchester.

Lance McCarthy acknowledged the Trust has a long way to go in moving out of special measures but felt the hospital was in a much more positive position. He is also looking at the long term redevelopment or relocation of Princess Alexandra to a better site.

Caring Hospital

Committee Chairman Councillor Mary Sartin thanked Lance McCarthy, Stephanie Lawton and Nancy Fontaine for answering so many questions and offered best wishes for the future. She said that whatever the issues, the CQC report made clear that Princess Alexandra Hospital was a ‘caring’ hospital.

Corporate Plan

In other business Council Leader Chris Whitbread reminded committee members of some of the key achievements of previous years including the freeze on Council Tax for a seventh year and the development of new assets such as the Epping Forest Shopping Park. He said that the delivery of keys to residents for the first newly built council houses had taken place.  Focusing on community services he also applauded the work of the Council in attracting external funding. Local Plan development continues. The Council has listened and consulted with residents.

Councillor Whitbread continued with a description of the transformational changes being implemented across the Council leading to modern working, better use of technology and the facilitation of future service improvements. He also reminded fellow councillors of the benefits of the new leisure contract with a projected income of £20m over the next 20 years.

Other items covered by Overview and Scrutiny included:

  • Select Committees Terms of Reference
  • Select Committee membership
  • Task and Finish Panels
  • Annual Report of Overview and Scrutiny

Are you dementia friendly?

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To help raise awareness for Dementia Awareness Week (14 – 20 May 2017), we are launching the first of our 8 dementia friends sessions on Tuesday 16 May at Waltham Abbey Library and we would like you to join us!

United against Dementia

Click on an image to begin the slideshow

Become a dementia friend

We are calling on local businesses, community groups and individuals to attend one of our events and become a dementia friend.

Small ways to help

Each session is focuses on learning more about what it is like to live with dementia, helping you understand the small ways you can help and make life easier for those living with dementia in your community.

Upcoming sessions

Each session lasts for an hour and will be provided at the following Essex County Council Libraries

  • 16 May 2017 Waltham Abbey library, 37 Sun St, Waltham Abbey, EN9 1EL 1:30pm – 2:30pm
  • 29 June 2017 Loughton library, Traps Hill, Loughton, IG10 1HD 10am – 11am
  • 4 July 2017 Epping library, St John’s Road, Epping, CM16 5DN 10am – 11am
  • 12 September 2017 Chigwell library, Hainault Rd, Chigwell, IG7 6QX 2pm – 3pm
  • 21 September 2017 Debden library, Epping Forest College, Borders Lane, Loughton, IG10 3SA 1:30pm – 2:30pm
  • 10 October 2017 Ongar library, The Pleasance, High St, Ongar, CM5 9AB 10am – 11am
  • 2 November 2017 Buckhurst Hill library, 165 Queen’s Rd, Buckhurst Hill, IG9 5AZ 12:30pm – 1:30pm
  • 7 December 2017 North Weald library, 138 High Rd, North Weald Bassett, Epping, CM16 6BZ 11am – 12pm

Get involved

Places are limited so please book to avoid disappointment.

Further information

New phone system rings in changes

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New phone connections saving Epping Forest District Council and its tax payers £12,000 a year are set to go live this weekend (17 February to 20 February).

Cllr Lion promoting EFDC's new phone connections

Out of hour’s services

Subject to go ahead, temporary emergency numbers will be used during the switch.

The council has planned the switch at the quietest time of the week to minimise service disruption.

During the switch the two emergency out of hours contact numbers (01992 564000 and 01992 564199 for housing) will temporarily change while the council works with BT.

To contact EFDC out of hours from 5pm on Friday 17 February to 9am on Monday 20 February please call:

  • Housing Repairs Emergency 0203 589 3012

  • Any other Emergency   0203 589 3013

Protecting services

Moving phone connections from an analogue to a digitally based internet system will:

  • Make an annual saving of £12,000
  • Makes it easier to move phone answering to other locations
  • Improve phone resilience
  • Protect vital services

There will be no difference in how residents contact the council via phone as all phone numbers will remain the same and there will be no increase any call charges.

Small changes making a big difference

Technology and Support Services Portfolio Holder Councillor Alan Lion said: “We are planning another 0% increase in Council Tax this year. This is the latest in a series of investments. From double glazing to LED lighting and solar panels it all adds up. Relatively small savings like our new connections to our phone system can play a large part in keeping Council Tax down at the end of the year.”

Staying well this winter

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Stay well this winter events took place across the district, advising residents on how to prepare for colder months.

Preparing for cold weather

Epping Forest District Council and NHS West Essex Clinical Commissioning Group bought together professionals from across West Essex aiming to advise the elderly on how to prepare for winter, promoting available services and how to practising good self-care.

Helpful advice

The roadshows speakers gave information on selecting the correct services. Including how to prepare you in case of an emergency, tips on keeping in good health and how to manage health conditions.

Speakers included:

Great range of services

Councillor Helen Kane Leisure and Community Portfolio Holder said: “Events like this showcase emphasise the range of services we have available in West Essex, and prove that there is help available if needed.”

“The stay well this winter events also highlight the importance of good self-care and how vital is to be prepared in staying well and making sure you’re ready for any kind of emergency you may face, not only in winter but all year round.”

“It’s great to see services across West Essex coming together and working in partnership, looking out for our community’s safety and wellbeing.”

More information

For more information on how to stay well please visit

Harlow and Gilston Garden Town

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The economic and social future of West Essex and East Hertfordshire has received a major boost with the award of a government grant towards a garden town proposal.

EFDC, East Herts and Harolow logos

Epping Forest, East Herts and Harlow District Councils have received a joint £0.5million award in the form of a Government grant to support transformational strategic proposals for Harlow and the surrounding area.

Garden Town Grant

The ”Garden Town grant” has been awarded through the government’s Locally led Garden Towns funding to help to build a joint Strategic Team as well as funding research, and specialist support for Harlow and Gilston Garden Town.   Using garden city principles this will enable support to be provided to local communities to ensure that they are involved in the development of masterplans for the sites.   

The three neighbouring partners and Uttlesford District Council have identified a potential need for around 15,000 new homes in and around Harlow over the next 20 years or so. The bid by the three neighbouring councils was supported by a range of other organisations and individuals based in the London Stansted Cambridge Corridor (LSCC) including:

  • Uttlesford District Council
  • Essex County Council
  • Hertfordshire County Council
  • South East Local Enterprise Partnership
  • Hertfordshire Local Enterprise Partnership
  • London Stansted Cambridge Consortium

Garden towns were pioneered in Letchworth and Welwyn with Harlow as a New Town designed along Garden Town principles by Sir Frederick Gibberd. The draft local plans being developed by Harlow, East Herts and Epping Forest District councils reflect the importance of Harlow as an economic and social hub of the area. New housing and employment emulating the best aspects of the original garden cities lie at the heart of the proposals.

Local Plans

Epping Forest District and East Herts Council have just completed public consultations on Local Plans identifying strategic housing allocations. The Local Plans will look ahead as far as 2033, while the Garden Town development could look as far forward as 2050. Work is continuing on developing Harlow’s local plan ready for public consultation this year.

As well as housing and employment, the funding will help to address key issues and challenges such as access to the M11, the A414 corridor, River Stort crossing improvements, water use and treatment, and healthcare.  It will also help to secure high design quality and ensure strategic development contributes effectively to the provision of infrastructure.  

Supporting local communities

Councillor John Philip, Planning Portfolio Holder for Epping Forest District Council said: ”The regeneration of Harlow is key to the success of our region. The whole area will benefit from the coordinated strategic provision of new homes, employment and social infrastructure in and around Harlow.   It makes sense and I am therefore delighted to see the DCLG putting its weight and money behind the proposals. This funding will enable us to support local communities, parish and town councils to be involved in shaping the future of this area.

East Herts Council leader Linda Haysey said: ”This funding will enable us to take the first steps in scoping out how the garden town could look – exploring sustainable transport, homes for a range of sizes, needs and affordability, health provision and all the other elements that go towards a successful community. It will also allow us make sure we’re fully engaged with residents who might be directly affected by the proposals.

”The garden town is an ambitious project that will benefit the wider region and so I’m delighted there will be access to the new Housing Infrastructure Fund and that we’re now in a position to take the next steps.”

Huge opportunity

Councillor Jon Clempner, Leader of Harlow Council, said: “Harlow Council has clear ambitions to regenerate Harlow and believes growth, particularly to the north of Harlow, would contribute to the development of the town in its role as the sub-regional centre.  This initiative is a huge opportunity for Harlow and the surrounding areas to provide much needed housing and infrastructure improvements which will all contribute to the regeneration of Harlow.

”This welcomed announcement comes at the same time Harlow begins to celebrate its 70th birthday and this is about looking to the future and the next 70 years to help secure Harlow’s future.  If we are going to provide the full range of housing that local people need, in particular affordable housing, as well as create jobs and skills opportunities to meet the inward investment we are achieving, then we all need to work together on proposals to achieve sustainable growth. The Government funding enables all three Councils to move proposals forward to carry out detailed work and I look forward to continuing working with East Herts and Epping Forest Councils on this ambitious project.”

Christmas contact information

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We are closed from 5pm on 23 December 2016 until 9am on 3 January 2017. There are still ways you can get in touch with us when you need to over the Christmas holiday period.

Christmas message from Chairman Jeane Lea

Report it

Report it online (non-emergency) – report missed bin, noise, flytipping, fraud, abandoned vehicle, etc.

Report by email (non-emergency) – emails sent here will not be looked at until 3 January 2017.

Phone (emergency) 01992 564000

Housing repairs (emergency) 01992 564199

Social media

We monitor our main Twitter and Facebook accounts every day.

Pay it

Pay online 24/7 – pay Council Tax, rent, business rates, leasehold charges, etc.

Pay by phone 24/7 01992 564600

Our Debden cash office & Epping kiosk will close at 4:30pm on 23 December 2016 and reopen 9am on 3 January 2017.

Our Waltham Abbey library kiosk is subject to Waltham Abbey library opening hours.

Waste and recycling

Christmas 2016 revised collection dates

  • Collection date Tuesday 27 December 2016 revised to Wednesday 28 December 2016
  • Collection date Wednesday 28 December 2016 revised to Thursday 29 December 2016
  • Collection date Thursday 29 December 2016 revised to Friday 30 December 2016
  • Collection date Friday 30 December 2016 revised to Saturday 31 December 2016

Recycling real Christmas trees

Leave your real Christmas trees with your food and garden waste in January 2017. Remove the pot, all decorations and if over 6ft, cut in half to ensure safe collection.

Special collections

Our special collections service closes at 5pm on 23 December 2016 and resume at 9am on 3 January 2017.

Lost or found dogs

Call 07815 512833 weekdays from 7am to 9pm, weekends and bank holidays from 10am to 7pm.

Car parks

Free weekend parking in December – all of our car parks are free on weekends throughout December and bank holidays.

Epping Forest District Museum

Epping Forest District Museum is closed from 4pm on 22 December 2016 and reopens 10am on 3 January 2017.

Housing benefit payments revised dates

  • Payments due 26 December 2016 will be now be available in bank accounts around 23 December 2016
  • Payments due 02 January 2017 will now be available in bank accounts around 29 December 2016

Normal payment cycle will resume from 9 January 2017.

 

Cabinet 1 December 2016

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The draft Local Plan, changes to the district’s off-street parking and the Council Tax Support Scheme were all subjects for discussion at Cabinet on 1 December 2016.

Changes to draft Local Plan will be public

Responding to a public question at Cabinet on 1 December, Planning Portfolio Holder John Philip gave assurances that all changes to the draft Local Plan would be made public. Councillor Philips said that the council had factored in comments from previous consultation as well as new evidence in formulating the draft Local Plan. He expected further changes to the draft Plan following analysis of the latest consultation. Separately Councillor Philip provided a financial update on the production of the Local Plan.

Partnership savings

Governance Portfolio Holder Councillor Richard Bassett received Cabinet approval to extend the shared Internal Audit arrangements between Epping Forest District Council, Harlow and Broxbourne. Thanks to the partnership, savings of more than £58,000 a year for 2016/17 and 2017/18 have been achieved.

Amendments to Council Tax Support Scheme

Review and amendment to the Local Council Tax Support Scheme and capital budget were presented by Finance Portfolio Holder Councillor Gagan Mohindra. Major capital projects within the £124 million budget include Loughton Shopping Park, St John’s Road and improvements to council housing and new-build housing projects. Many of the Council’s capital projects are aimed towards long term revenue generation, helping Epping Forest District Council become financially self-supporting.

Councillor Mohindra also assured Cabinet colleagues of his determination to achieve value for money with a £100,000 fund to support joint working with other organisations.

Update on Biffa collection costs

Councillor Gary Waller presented a report on domestic waste collection and recycling on behalf of Environment Portfolio Holder Will Breare-Hall. Collection costs have gone up since the introduction of the new Biffa contract. Provision of more recycling sacks combined with cross-contamination reducing income and additional collections due to the building of new houses has led to an increase of £343,000 in the contract.

Changes to off-street parking ahead

“Car parks are essential to our town centres” said Council Leader Chris Whitbread as he welcomed changes to off-street Pay and Display parking. Councillor Waller reported a saving of £58,600 a year from 2017/18 after moving off-street Pay and Display parking enforcement, cash collection and machine maintenance from the North Essex Parking Partnership (NEPP) to NSL Ltd.

Later on the agenda, Councillor Waller received Cabinet approval to manage Waltham Abbey car parks owned by the Lee Valley Regional Park. He also received approval to demolish and replace garages in Vere Road with 20 new parking spaces. A further 11 spaces are to be created behind shops 49 and 41 in The Broadway.

Planning wait times improved

Residents can expect to see planning decision times improved by up to five days. Councillor Richard Bassett secured Cabinet approval for a new officer and further computerisation to speed up the planning application and validation process.

Town and Village Centres Fund

The Town and Village Centres Opportunities Fund has been renamed the Epping Forest District Economic Opportunities Fund. The rebranding reflects widening the availability criteria beyond town and village centres.

Nominate your Citizen of the Year

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Epping Forest District Council’s Citizen of the Year Awards recognises people in the community who go above and beyond and make positive changes in our district.

If you know an individual or a team who make a real difference why not nominate them for

  • Citizen of the Year
  • Young Citizen of the Year
  • Team of the Year

Citizen of the Year and Team of the Year 2017 poster

Selflessly help others

Chairman Jeane Lea said: ‘The Citizen of the Year Award is a wonderful event that recognises people in our district that make a real difference and inspire others. There are people in our community that go above and beyond to selflessly help others and their environment.”

“I feel it is important that their work is recognised. If this sounds like someone you know, or even a team, show you appreciation and nominate them for either a Citizen of the Year or Team of the Year award.”

How you can nominate

Applications close Friday 25 November 2016, your nominee must be able to attend the Civic Awards reception on Friday 17 March 2017 .

 

Dementia awareness session success

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Do you want to increase your awareness and get to know more about dementia? We are hosting Dementia Friends Awareness Sessions for local groups, in partnership with Epping Forest District Museum, in their new community area called ‘the space’.

The sessions are being lead by the Community and Wellbeing Team in conjunction with  Epping Forest District Dementia Action Alliance. The alliance are part of an initiative to make the district of Epping Forest a ‘Dementia Friendly Community’.

Successful sessions

The first Dementia Friends awareness sessions have already been held for the council’s apprentices, housing team, the Limes Farm Community Group and for many of those involved with the council’s walking for health scheme, Lifewalks.

Lifewalks leader, Erika Needham said: “The session helped me see how challenging it can be for those living with dementia and how we can help to alleviate this. Bringing dementia to the attention of the public can help us all to make small changes in our behaviour towards those living with dementia, which in turn will make life easier for them and their carers”.

View photos in a slideshow by clicking on a picture below and then click start slideshow

Focus on increasing awareness

Epping Forest District Council’s Leisure and Community Services Portfolio Holder, Councillor Helen Kane said: ”The information sessions focus on increasing people’s knowledge and awareness of dementia. We hope that this new knowledge and understanding will have a positive effect on the local area – for local people living with dementia and their carers”.

Get involved

She continued: ”Anyone of any age can come to a Dementia Friends Information Session. Help us to ensure local people with dementia are appreciated and feel valued members of their community. If you or your local group would benefit from attending a session or would like some further information,  please contact Karen Murray the council’s Engagement Officer on the details below, alternatively you can find your nearest session on the Alzheimer’s society website.”