Residents waiting any extra time for their first black bin collection will be able to put out extra as side-waste as part of the switch to the new refuse and recycling schedule. There is no limit on the amount of dry recycling residents can put out in their clear sacks and blue boxes. Anyone who has lost the letter and calendar recently posted to each household can also check the new collection timetables on the council website.
Residents can check the new collection schedule online at www.eppingforestdc.gov.uk/4dayweek.
Please check your calendar carefully
Food and garden waste continues to be collected in the green lidded wheelie bins every week.
A spokesman for Epping Forest District Council said: “Residents are getting used to the new collection calendar. Many people seem to have got it right first time but where there is any misunderstanding, we would ask residents to take their refuse and recycling back in until their new collection day. Please check your calendar carefully not only to make sure of your new collection day but also whether it is a recycling or residual waste week.”
However, the council is also reassuring residents that Biffa will be back to collect any bins missed by the crews under the new schedule as they get used to the new routes.
Residents thanked for their patience
The spokesman said: “We would like to thank residents for their patience during the transition phase to the new timetable. There is bound to be some confusion and teething problems with such a major change but we hope residents will bear with us as we move to an enhanced and improved service. If we’ve missed your collection we will be back to collect it.”
Epping Forest District Council and Biffa are introducing a new 4-day collection schedule across the whole district which will eliminate the need for Bank Holiday Monday collections in the future. Instead all collections will take place over longer working days between Tuesdays and Fridays.
Textiles, small electrical items and batteries have also been added to the items the council now recycles.