Council Tenants 

The Communities Directorate manages around 6,500 council properties in towns and villages throughout the district. Chigwell, Loughton, Waltham Abbey, Epping and Ongar have some larger estates. The Council Tenants page covers area such as repairs and improvements to council properties, housing management, buying your home from the council and tenant involvement 

Housing Advice 

We offer advice on a wide range of housing issues. You may be looking for accommodation in the district, or you may be looking for assistance to help you stay in the home where you live now.  The housing advice pages cover: Applying to the council for housing and homelessness prevention; housing associations; housing services for older people; advice for owner occupiers, private tenants, landlords and residents of caravan or park home sites.


Our Housing Service Standards leaflet sets out how we aim to provide our housing services.



Technical issues with payment services

Updated information 26 May 2017 - 1pm The automated telephone payment service is now working again... MOD_WPPOSTS_READMORE

Essex new homes show

Do you need help to buy your perfect home? Find out more about the different Help To Buy (HTB)... MOD_WPPOSTS_READMORE

Prison sentence for housing fraud offences

Gulay Altinsoy from Chigwell was sentenced to 15 months imprisonment for 4 housing fraud offences... MOD_WPPOSTS_READMORE

Want to move to a smaller council home?

If you want to move to a smaller council home, our downsizing scheme is designed to help tenants... MOD_WPPOSTS_READMORE

Cabinet 9 March 2017

The Local Plan, better use of council assets, housing for homeless people, pay and display car... MOD_WPPOSTS_READMORE

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