Workforce information


We are required to publish a range of workforce data under the Equalities Act 2010.

The information published here includes data on gender, disability, ethnicity, faith, sexual orientation, age profile, sickness absence and leavers / turnover.

We publish the data we collect as a result of our Performance Indicator process. This data is collected in yearly quarters

  • Quarter 1 - April to June
  • Quarter 2 - July to September
  • Quarter 3 - October to December
  • Quarter 4 - January to March

We have also included Information in response to Freedom of Information requests.

As the current yearly quarters are collated they will be displayed with results for previous years.

This information, along with Workforce Profile information for 2009 to 2014, is summarised in the document below

Frequently asked questions

This document contains a table with answers to frequent asked questions around Workforce Information.

Pay policy statement

  1. The Localism Act 2011 requires the Council to publish a Pay Policy Statement setting out details of its remuneration policy. Specifically including the Council’s approach to its highest and lowest paid employees.
  2. The matters which must be included in the statutory Pay Policy Statement are as follows:
    • (a) the Council’s policy on the level and elements of remuneration for each Chief Officer;
    • (b) the Council’s policy on the remuneration of its lowest paid employee (together with its definition of ‘lowest paid employees’ and its reasons for adopting that definition);
    • (c) the Council’s policy on the relationship between the remuneration of its Chief Officers and other Officers; and
    • (d) the Council’s policy on specific aspects of Chief Officers’ remuneration: remuneration on recruitment, increases and additions to remuneration, use of performance-related pay and bonuses, termination payments and transparency.
  3. The Act defines remuneration in broad terms and guidance suggests that it is to include not just pay but also charges, fees, allowances, benefits in kind, increases in / enhancements of pension entitlements and termination payments.

Management structure

Our senior management team comprises the Chief Executive and 4 service directors. Each director has responsibility for overseeing several service areas and is supported by a number of assistant directors who have operational responsibility for service delivery.

Chief Executive

Chief Executive

Chief Executive - Glen Chipp

Head of Transformation - David Bailey

Head of Customer Services - Olivia Shaw


Communities Directorate

Director of Communities - Alan Hall

Assistant Director (Housing Property) - Paul Pledger

Assistant Director (Housing Operations) - Roger Wilson

  • Housing Landlord Functions (housing management, sheltered housing etc.) / Housing Options
  • Telephone 01992 564419
  • Email

Assistant Director (Private Sector Housing & Communities Support) - Lyndsay Swan

  • Private Sector Housing / Disabled Adaptations / Housing Resources / Park Homes / Policy & Grants
  • Telephone 01992 563600
  • Email

Assistant Director (Community Services & Safety) - Julie Chandler

  • Safer Communities / Community Development / Arts Development / Sports Development / Museum Services / Young People / Youth Council / Safeguarding
  • Telephone 01992 563600
  • Email


Governance Directorate

Director of Governance (and Solicitor to the Council & Monitoring Officer) - Colleen O’Boyle

Assistant Director (Governance & Performance Management) - Simon Hill

  • Democratic Services / Performance Management / Data Protection / Freedom of Information / Equality / Civic & Member Services / Elections & Electoral Register / Public Relations & Marketing / Information
  • Telephone 01992 564249
  • Email

Assistant Director (Legal Services) - Alison Mitchell

Assistant Director (Development Management) - Nigel Richardson

  • Development Control / Planning Enforcement / Building Control / Contaminated Land (Applications) / Tree Preservation & Landscape / Built Heritage
  • Telephone 01992 564110
  • Email

Sarah Marsh - Chief Internal Auditor


Neighbourhoods Directorate

Director of Neighbourhoods (and Deputy Chief Executive) - Derek Macnab

Assistant Director (Neighbourhood Services) - Jim Nolan

  • Leisure Management / Environmental Health / Neighbourhoods / Public Health & Wellbeing / Emergency Planning / Licensing / North Weald Airfield (Operations)
  • Telephone 01992 564083
  • Email

Assistant Director (Technical Services) - Qasim Durrani

  • Waste Management / Car Parking / Land Drainage / Flood Alleviation / Highways General / Grounds Maintenance & Arboriculture / Countrycare / Contaminated Land / Depots / Fleet Operations
  • Telephone 01992 564055
  • Email

Assistant Director (Forward Planning & Economic Development) - Kassandra Polyzoides

  • Environmental Co-ordination / Planning Policy / Transport / Economic Development / Town Centre Partnerships / Local Strategic Partnership / Estates and Valuation
  • Telephone 01992 564119
  • Email


Resources Directorate

Director of Resources (and Chief Finance Officer/Section 151 Officer) - Bob Palmer

Assistant Director (Human Resources) - Paula Maginnis

Assistant Director (Benefits) - Janet Twinn

  • Housing Benefit / Local Council Tax Support / Welfare Reform / Discretionary Housing Payments / Overpayment Recovery
  • Telephone 01992 564215
  • Email

Assistant Director (Revenues) - Rob Pavey

  • Council Tax / Non-Domestic Rates / Debt Recovery / Property Inspection & Appeals / Cashiers / Income Collection
  • Telephone 01992 564211
  • Email

Assistant Director (Accountancy) - Peter Maddock

Assistant Director (ICT & Facilities Management) - David Newton

  • Information & Communications Technology / Facilities Management / Building Services / Geographic Information Systems
  • Telephone 01992 564580
  • Email

Details of the council’s remuneration arrangements for senior officers, including pay bandings, are published in the annual statement of accounts.


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Telephone: 01992564291

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