Main content
Households who have not yet received their £400 energy bills support can now apply for the Energy Bills Support Scheme Alternative Funding (EBSS AF).
Most households get a £400 discount on their energy bills automatically. In some cases, you do not get the discount automatically if you:
- Pay for energy through a landlord, housing manager or site owner
- Live in a park home, houseboat or off the electricity grid
- Are in a care home or assisted living facility and you pay for some or all of your care
The EBSS AF is intended to support households who do not have a direct relationship to a domestic energy supplier, as they do not have a domestic energy contract.
Check your eligibility and apply online
Checjk to find out:
- If you live in an eligible home
- Who should apply
- Who cannot apply
Eligible households will need to complete a short online form on the GOV.UK website.
The scheme is open to all eligible households until 31 May 2023.
If you need help
Households without online access or who need support completing their application can contact the government helpline on 0808 175 3287 where they will be guided through the application process.
The helpline is open 8am to 6pm on Monday to Friday.
What you need to know
After you apply, we will check you live at the address you apply for. You’ll be told about the progress of your application by email or letter within 6 weeks.
If you’re eligible, we will arrange a one-off payment which you do not need to repay.
Keep up to date
Keep in touch with our latest news, service updates and reports.