Rebuild and recovery FAQs
Let’s keep life moving
Coronavirus remains a serious health risk. You should stay cautious to help protect yourself and others.
- Fresh air – Meet outside, or open windows and doors for indoor visitors
- Testing – If you think you have symptoms stay at home and take a PCR test
- Face coverings – Wear face coverings in crowded places and on public transport
- App – Check in to venues when you go out
- Handwashing – Wash your hands with soap regularly, and for at least 20 seconds
- Get vaccinated if you’re 18 or over
Close contact services
Guidance for people who provide close contact services, including hairdressers, barbers, beauticians, tattooists, sports and massage therapists, dress fitters, tailors and fashion designers.
Free advice to small firms
The Recovery Advice for Business scheme, supported by the government and hosted on the Enterprise Nation website, will give small firms access to free, one-to-one advice with an expert adviser to help them through the coronavirus pandemic and to prepare for long-term recovery.
Safer spaces – pavement licences
Epping Forest District Council is keen to support local business and to help encourage and attract more customers.
Pavement Licences have been introduced, to allow the use of outdoor space for food and drink service, to support pubs, bars, restaurants and cafes whilst maintaining social distancing during the covid-recovery.
A pavement licence gives permission for the use of tables and chairs outside your business to allow your customers to enjoy Al Fresco dining.
This is a new process, allowing the licence to be issued quickly and cheaply to ensure anyone who wants to use the space outside their business premises will be able to do so without any unnecessary delays.
The cost of pavement licences will be capped at £100 and in some cases may be free of charge. These are temporary measures until 30 September 2021.
Please see the Epping Forest Pavement Licence Policy for more details about pavement licensing, how to apply, licence conditions and responsibilities
Applications are made on line and will be determined within 14 days.
For any queries, please contact Licensing@eppingforestdc.gov.uk
Maintaining records of staff, customers and visitors to support NHS Test and Trace
The easing of social and economic lockdown measures following the COVID-19 outbreak is being supported by NHS Test and Trace. Organisations in certain sectors should assist this service by keeping a temporary record of customers and visitors for 21 days, in a way that is manageable for your organisation, and assists NHS Test and Trace with requests for that data if needed. This could help contain clusters or outbreaks.
Sectors that this guidance applies to:
- Hospitality, including pubs, bars, restaurants and cafés
- Tourism and leisure, including hotels, museums, cinemas, zoos and theme parks
- Close contact services, including hairdressers, barbershops and tailors
- Facilities provided by local authorities, including town halls and civic centres for events, community centres, libraries and children’s centres
- Places of worship, including use for events and other community activities
Full guidance can be found at:
- GOV.UK guidance – Maintaining records of staff, customers and visitors to support NHS Test and Trace
We are here to support and help businesses reopen in a way which minimises the risk of COVID-19 to residents, employees and business owners.
If you need advice or are unsure about any aspect of reopening complete our form and we will get in touch with you to help.
We will try to respond within 24 hours, unfortunately this is not always possible but you should expect a call within 3 days.
- Request help on reopening your business safely
- GOV.UK – Reopen your business safely during coronavirus (COVID‑19)
Social distance review
Where it is not possible to stay 2 metres apart, guidance will allow people to keep a social distance of ‘1 metre plus’. This means staying 1 metre apart, plus mitigations which reduce the risk of transmission.
Business Secretary Alok Sharma is creating 5 new business-focused groups to unleash Britain’s growth potential and create jobs, as part of the government’s plans to help the economy bounce back from the coronavirus pandemic.
Focused on 5 key themes, each group will explore how business can work with government to deliver economic growth and jobs:
- The future of industry: How to accelerate business innovation and leverage private sector investment in research and development
- Green recovery: How to capture economic growth opportunities from the shift to net zero carbon emissions
- Backing new businesses: How to make the UK the best place in the world to start and scale a business
- Increasing opportunity: How to level up economic performance across the UK, including through skills and apprenticeships
- The UK open for business: How to win and retain more high value investment for the UK
- GOV.UK news strory – Business Secretary launches working groups to help unleash Britain’s growth potential
New support for high streets
The High Streets Task Force has announced new training, expert advice and online resources for high streets in England.
The High Streets Task Force will provide access to cutting-edge tools, training, information and advice for high streets across England as part of the government’s efforts to get shops back in business safely.
This support is open to local councils and all organisations involved with high streets and will include free access to online training programmes, webinars, data and intelligence on topics including recovery planning and coordination, public space and place marketing.
- High Streets Task Force website
- GOV.UK news story – New support for reopening and recovery of high streets
Working safely during coronavirus (COVID-19)
Guidance to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic.
NHS test and trace service
Guidance on the NHS test and trace service for employers, businesses and workers.
Working safely in care homes
Guidance for those working in care homes providing information on how to work safely during this period of sustained transmission of COVID-19.
Job retention scheme update
The Chancellor has announced previously, from 1 July, employers can bring back to work employees that have previously been furloughed for any amount of time and any shift pattern, while still being able to claim the Coronavirus Job Retention Scheme grant for their normal hours not worked. When claiming the grant for furloughed hours employers will need to report and claim for a minimum period of a week.
Further guidance on flexible furloughing and how employers should calculate claims has been published.
My question is not here what can I do?
Call us on 01992 564000 and we will try to help.