Main content
Ultrafast full fibre broadband is coming to council tenants living in flats thanks to a new working partnership with Openreach.
Installation is starting
Openreach, part of the BT Group, is organising site visits to 123 of our social housing buildings to decide the best route for the new cables.
Good news is that there’s no cost to tenants, leaseholders or the council for this upgrade. All the new infrastructure and services are funded and managed by Openreach. Once installed, residents can stay with their existing internet providers or shop around for the best deal.
keeping you informed
Residents living in our flats will see posters in the communal areas telling you when Openreach will be starting work in your block.
Openreach is looking to roll-out ultrafast full fibre broadband to the majority of our housing properties by December 2026.
What is full fibre?
Full fibre gives households the ability to use data and streaming services such as gaming, video calls, and television across multiple devices at the same time without connection being disrupted.
The new network provides a more reliable broadband service that will support the UK for decades to come. The upgrade gives a higher quality service with fewer faults and less maintenance, as well as being better for the environment.
In the Epping Forest district, we already have over 80% of council premises covered by ‘gigabit-capable’ broadband coverage, the second highest in Essex.
Digital partners
Epping Forest District Council is a leading and founding partner of the Essex + Herts Digital Innovation Zone (DIZ) which is working to be the best-connected place of its type in the UK.
Further information
If you have any questions or queries about the instalment of the full fibre internet connection, contact our Estate and Land team.
- Email estateandland@eppingforestdc.gov.uk
- Call 01992 564186
You can also follow our Resident Involvement Facebook page to keep up to date.
Keep up to date
Keep in touch with our latest news, service updates and reports.