Epping Forest residents are being targeted by scammers promising a Council Tax refund.
We were alerted to the scam by a resident who had received the following text message: “You are due to receive a refund from your council, visit our secure website to begin the process.”
The website bears plausible government-looking branding, but refers to Epping Forest City Council! It instructed her to enter her bank details, something we would never ask our customers to do.
We immediately alerted our corporate fraud team who assessed it as a complete scam, saying no genuine request would ever ask for bank details.
If you receive such a text, please do not respond, but immediately report it to Action Fraud – the national fraud and cyber crime reporting centre. Report it online at www.actionfraud.police.uk or call 0300 123 2040.