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From Monday 13 September, the Epping Community Hub, based at the Civic Offices in Epping will be open.
Since the Civic Offices reopened in July 2021, Epping Forest District Council (EFDC) has given new and better ways of accessing their services, following the shutdown of more than a year in-line with Government guidelines on Covid-19 restrictions.
The new Civic Offices is much more than just a place for your district council services. It now features the Epping Community Hub which is a one-stop shop for you to access EFDC services and other local services for help and advice.
Working with our partners
We are delighted to be working in partnership with so many other organisations to bring our services together and give easier access to customers.
Services you can access in the Epping Community Hub are:
- Adult Social Care – an Essex County Council service
- Changing Pathways
- CHESS Homeless
- Department of Work and Pensions
- Epping Forest Citizens Advice
- Epping Forest Foodbank
- Epping Forest ReUSE
- Essex Partnership University NHS Trust
- Family Solutions – an Essex County Council service
- Nacro
- Peabody Outreach Support
- Phoenix Futures
- Voluntary Action Epping Forest
How to contact
Each partner organisation is in the hub on different days. This is to ensure there is a range of services available; allow for social distancing in the building; booking of confidential meeting space and staff allocation across other sites.
For more details visit
Government guidelines
Following the Government’s announcement on Monday 12 July, we will still have some COVID-19 precautions in the building to help protect residents and staff.
In line with new guidance, we ask customers to be careful and cautious. We also ask that you respect the wishes of other building users by observing social distancing, if they request it. There will be hand sanitiser stations across the building for your convenience.
While masks are not essential after 19 July, we ask you to consider the needs of others when making your choice of whether to wear one. Finally, if you suspect you may be infected then we ask that you stay away from the offices and follow current guidance.
The Civic Offices opening times
- Monday: 9am – 5.15pm
- Tuesday: 9am – 5.15pm
- Wednesday: 9am – 5.15pm
- Thursday: 9am – 5.15pm
- Friday: 9am – 5pm
- Saturday: closed
- Sunday: closed
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