We are changing the contractor who currently provides the gas heating and hot water service within our homes.
From Friday 1 April 2022, Qualis Management Ltd will be taking over the service on behalf of Epping Forest District Council, this will include all maintenance and servicing.
What this means for tenants
Tenants renting their homes from Epping Forest District Council (EFDC) will need to contact Qualis Management Ltd, to report an issue with their heating or hot water system.
The transition from current contractor, Gracelands to Qualis Management Ltd will be done with minimal disruption to EFDC housing tenants.
Qualis Management Ltd can be contacted as follows:
- Call 0333 230 0464
- Email firstname.lastname@example.org
Qualis Management is the management services company of Qualis Group. It currently provides the repairs and planned maintenance to tenants renting their homes from Epping Forest District Council.
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