Leaseholders
Help for leaseholders
How to report a communal repair
To report repairs in normal working hours telephone 01992 564199. We do not provide a full repairs service outside of normal working hours.
Where there is a question of safety telephone our emergency service on 01992 564000. The repairs service will deal with all genuine emergency repairs, except gas leaks for which you should telephone the National Gas Emergency Service on 0800 111 999.
Repairs will not be carried out where those repairs are the responsibility of the leaseholder unless a charge is paid.
Handyperson service
The C.A.R.E. Handyperson Service is for retired homeowners and private tenants who live in the district and are over 60 years of age. Our reputable and vetted contractors carry out small, low cost, repairs and home security work. They can also provide falls prevention measures.
Contact the C.A.R.E. service:
- Telephone 01992 564086
- Email pshgrantsandcare@eppingforestdc.gov.uk