Taxi licensing

Taxi licenses are also known as Hackney carriages and private hire driver licence.

Apply for a taxi licence

To apply for a taxi licence contact our licensing team to request an application pack by post.

• Email licensing@eppingforestdc.gov.uk

Renew your taxi driver and vehicle licence

Renew your taxi driver and vehicle licence using our online form.

Hackney carriage licences

A Hackney carriage can ply for hire in the street. They must display Taxi and For Hire signs. They do not need to be pre-booked.

There are 2 types of Hackney carriage licence:

1. Hackney carriage vehicle licence
   This licence is valid for 12 months. The vehicles must be mechanically examined at our Oakwood Hill MOT test centre prior to the issue of the licence and at times specified in the licence conditions.
2. Hackney carriage driver’s licence
   Driver licences for Hackney carriage and private hire driver licences are issued for 3 years. Operator licenses are issued for 5 years. A search at the Disclosure and Barring Service (DBS) is also made.

COVID-19 mask advice

Following the Prime Ministers announcement on the 22 September 2020, the Government have now made it law that face masks must be worn in Hackney Carriage Taxis and Private Hire Vehicles, for both driver and passenger.

If you do not wear a face covering in these settings you will be breaking the law and could be fined. The fine for a first offence is £200, or £100 if you pay the fine within 14 days. Repeat offenders will receive higher fines.

A taxi driver can refuse to take a fare for many reasons. It would be legitimate for you to refuse to take a fare if the passenger will not wear a mask, under the grounds of public safety for both the driver and the passenger. Some people don’t have to wear a face covering due to health, age or equality reasons.

• GOV.UK – Exemptions – people who do not have to wear a face covering on public transport and in substantially enclosed areas of transport hubs

There are many measure you can take to protect yourself and your passengers:

• Passengers are asked to sit in the back left hand seat if travelling alone
• Avoid having passengers sitting in the front seat of the vehicle
• Passengers are asked to avoid touching surfaces unnecessarily
• Wipe all contact surfaces after the passenger has vacated the vehicle and before the next one enters
• Ask passengers to use a face covering and wear one yourself
• Have a supply of new face coverings to offer passengers that do not have one themselves. A supply of tissues, antibacterial wipes and hand sanitizers are also useful
• Have signage within the vehicle explaining the safety measures in place
• Avoid touching other people’s belongings, bags and luggage where you can
• Ask for contactless card payments rather then cash
• Opening a window will help air ventilation

Visit GOV.UK for further guidance on how to protect against coronavirus

Please contact the Licensing Department or visit the GOV.UK website if you have any further queries.

Guidance to new applicants and existing licence holders

• Public hire licence applications guidance (pdf 863KB)
• Private hire vehicles application guide (pdf 53KB)
• Hackney carriage driver’s licence guidance (pdf 139KB)
• Hackney carriage vehicle licence conditions (pdf 137KB)
• Private hire driver’s licence guidance (pdf 188KB)
• Private hire operator licence conditions (pdf 132KB)
• Private hire vehicle licence conditions (pdf 135KB)