Privacy
Privacy
Your privacy is very important to us. We are committed to respecting and protecting your privacy when you interact with us and use our services.
Our privacy policy explains how we collect, use and protect your the personal data. The privacy policy applies to all the data we as a council collect whether this is by letter, email, telephone, online, face-to-face or any other method.
Privacy notices
- Privacy notice – Activities and events bookings (pdf 51KB)
- Privacy notice – Activities and events bookings Mailchimp newsletter (pdf 47KB)
- Privacy notice – Anti-social behaviour and safeguarding (pdf 52KB)
- Privacy notice – C.A.R.E. Home Improvement Agency and private sector grants (pdf 52KB)
- Privacy notice – Commonplace (pdf 143KB)
- Privacy notice – Community Resilience Team (pdf 146KB)
- Privacy notice – Contingency planning (pdf 113KB)
- Privacy notice – Corporate health and safety (pdf 112KB)
- Privacy notice – Council housing adaptations (pdf 47KB)
- Privacy notice – Council housing choice based lettings (pdf 47KB)
- Privacy notice – Council housing gas safety and heating works (pdf 47KB)
- Privacy notice – Council housing garden maintenance scheme (pdf 46KB)
- Privacy notice – Council housing maintenance and improvements (pdf 47KB)
- Privacy notice – Council housing management (pdf 47KB)
- Privacy notice – Council housing repairs (pdf 47KB)
- Privacy notice – Council housing tenant information (pdf 47KB)
- Privacy notice – Debt recovery and payments (pdf 51KB)
- Privacy notice – Development management (pdf 94KB)
- Retention of records strategy development management (pdf 99KB)
- Privacy notice – Engineering, drainage and water (pdf 151KB)
- Privacy notice retention policy – Engineering, drainage and water (pdf 103KB)
- Privacy notice – Environmental Health (pdf 114KB)
- Privacy notice – Epping Forest District Museum collections (pdf 46KB)
- Privacy notice – Epping Forest District Museum Mailchimp newsletter (pdf 47KB)
- Privacy notice – Epping Forest Youth Council (pdf 51KB)
- Privacy notice – Flexible support fund (pdf 47KB)
- Privacy notice – Grant Aid (pdf 51KB)
- Privacy notice – Harlow and Gilston Garden Town spatial vision (pdf 24KB)
- Privacy notice – Homelessness prevention and advice (pdf 46KB)
- Privacy notice – Home ownership (pdf 51KB)
- Privacy notice – Housebuilding (pdf 47KB)
- Privacy notice – Housing for older people (pdf 47KB)
- Privacy notice – Housing for older people emergency alarm system (pdf 47KB)
- Privacy notice – Housing rent, leasehold charges and debt management recovery (pdf 46KB)
- Privacy notice – Job applicants (pdf 86KB)
- Privacy notice – J9 Mailchimp newsletter (pdf 47KB)
- Privacy notice – Landlord Mailchimp newsletter (pdf 47KB)
- Privacy notice – Licensing (pdf 113KB)
- Privacy notice – Off-street car parks (pdf 112KB)
- Privacy notice – Payment swipecard and direct debit system (pdf 46KB)
- Privacy notice – Payments (pdf 46KB)
- Privacy notice – Photo and video consent (pdf 152KB)
- Privacy notice – Private housing (technical) (pdf 135KB)
- Privacy notice – Private sector grants and CARE residential team (pdf 134KB)
- Privacy notice – Property & housing services – Resident involvement (pdf 160KB)
- Privacy notice – Red Balloon Family Foundation (pdf 51KB)
- Privacy notice – Revenues and Benefits (pdf 298KB)
- Revenues and Benefits retention policy (pdf 278KB)
- Privacy notice – Waste management (pdf 113KB)
Your right of access
You have the right to find out if we are using or storing your personal data. This is called the right of access. You can ask for a copy of the data, which is commonly known as making a ‘subject access request’.
You have rights under the General Data Protection Regulation regarding the personal data that we process about you. Read about it at:
Complete the subject access request form:
Data Protection Officer
Contact our Data Protection Officer:
- Email dataprotectionofficer@eppingforestdc.gov.uk
- Telephone 01992 564000
- Write to – Data Protection Officer, Epping Forest District Council, Civic Offices, 323 High Street, Epping, CM16 4BZ
BookingLive terms and conditions
Epping Forest District Council reserves the right to cancel courses. Sessions are subject to a minimum level of attendance and if this is not met the session will not run. Epping Forest District Council will provide a refund to customers where the Council has cancelled a course or session. If only part of the course is cancelled, the refund will be pro-rata.
The customer is not entitled to a refund of course fees for cancellations made by them prior to the course starting and/or sessions they have failed to attend.
Child additional needs requirement disclaimer
I agree to contact the Disability Inclusion Officer to discuss support required if my child has additional needs and requires additional support to participate in the activity. Please note that one-to-one support may only be provided upon prior agreement.
General health disclaimer (to cover all ‘lower-risk’ physical activity bookings for adults and children)
I have provided information on relevant medical conditions for myself/the person I have booked onto this activity and confirm that I/they are fit to participate in physical activity. I/they consent that in the event of any illness/accident, any necessary treatment can be administered, and I/they understand that I/they will take part at my/their own risk.
I/they agree to tell the activity lead if there is any change in my/their medical condition and seek medical advice from a GP or allied health professional before commencing physical activity, if appropriate.
High Risk Activity Health Questionnaire (to cover all physical activity for adults & children)
Please complete the following health questionnaire and tick to confirm this has been completed.
If you have previously completed the questionnaire and there are no changes to your health or the person’s health you are booking onto this activity please tick below and continue with your booking.
High Risk Activity Health disclaimer (to cover all physical activity bookings for adults & children)
I have completed the health questionnaire for myself/the person I have booked onto this activity and confirm that I/they are fit to participate in physical activity. I/they consent that in the event of any illness/accident, any necessary treatment can be administered, and I/they understand that I/they will take part at my/their own risk.
I/they agree to complete a new health questionnaire if there is any change in my/their medical condition and seek medical advice from a GP or allied health professional before commencing physical activity, if appropriate. Health Questionnaire: https://www.surveymonkey.co.uk/r/X9CJ3CJ
Privacy notice
Your details are required in order to provide a Community Service Booking System Database, to take bookings for various community health & wellbeing activities & Museum, Heritage & Culture and record participants’ details.
The information that you have provided will be securely held by the Council and will only be accessed by authorised persons with the appropriate access controls. The Council will only use the information that you have provided for the purpose above and will not use it for any other purpose, unless you have given your consent, or this is otherwise required or permitted by law.
Online safety and etiquette
Epping Forest District Council is committed to ensuring everyone is safe online. By ticking this box, you agree to read any online safety material sent to you ahead of your event. This will be a short list of tips and some rules for staying safe, being mindful of your surroundings and respecting others.