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Privacy

Your privacy is very important to us. We are committed to respecting and protecting your privacy when you interact with us and use our services.

Our privacy policy explains how we collect, use and protect your the personal data. The privacy policy applies to all the data we as a council collect whether this is by letter, email, telephone, online, face-to-face or any other method.

Privacy notices

Your right of access

You have the right to find out if we are using or storing your personal data. This is called the right of access. You can ask for a copy of the data, which is commonly known as making a ‘subject access request’.

You have rights under the General Data Protection Regulation regarding the personal data that we process about you. Read about it at:

Complete the subject access request form:

Data Protection Officer

Contact our Data Protection Officer:

BookingLive terms and conditions

Epping Forest District Council reserves the right to cancel courses. Sessions are subject to a minimum level of attendance and if this is not met the session will not run. Epping Forest District Council will provide a refund to customers where the Council has cancelled a course or session. If only part of the course is cancelled, the refund will be pro-rata.

The customer is not entitled to a refund of course fees for cancellations made by them prior to the course starting and/or sessions they have failed to attend.

Child additional needs requirement disclaimer

I agree to contact the Disability Inclusion Officer to discuss support required if my child has additional needs and requires additional support to participate in the activity. Please note that one-to-one support may only be provided upon prior agreement.

General health disclaimer (to cover all ‘lower-risk’ physical activity bookings for adults and children)

I have provided information on relevant medical conditions for myself/the person I have booked onto this activity and confirm that I/they are fit to participate in physical activity. I/they consent that in the event of any illness/accident, any necessary treatment can be administered, and I/they understand that I/they will take part at my/their own risk.

I/they agree to tell the activity lead if there is any change in my/their medical condition and seek medical advice from a GP or allied health professional before commencing physical activity, if appropriate.

High Risk Activity Health Questionnaire (to cover all physical activity for adults & children)

Please complete the following health questionnaire and tick to confirm this has been completed.

If you have previously completed the questionnaire and there are no changes to your health or the person’s health you are booking onto this activity please tick below and continue with your booking.

High Risk Activity Health disclaimer (to cover all physical activity bookings for adults & children)

I have completed the health questionnaire for myself/the person I have booked onto this activity and confirm that I/they are fit to participate in physical activity. I/they consent that in the event of any illness/accident, any necessary treatment can be administered, and I/they understand that I/they will take part at my/their own risk.

I/they agree to complete a new health questionnaire if there is any change in my/their medical condition and seek medical advice from a GP or allied health professional before commencing physical activity, if appropriate. Health Questionnaire: https://www.surveymonkey.co.uk/r/X9CJ3CJ

Privacy notice

Your details are required in order to provide a Community Service Booking System Database, to take bookings for various community health & wellbeing activities & Museum, Heritage & Culture and record participants’ details.

The information that you have provided will be securely held by the Council and will only be accessed by authorised persons with the appropriate access controls. The Council will only use the information that you have provided for the purpose above and will not use it for any other purpose, unless you have given your consent, or this is otherwise required or permitted by law.

Online safety and etiquette

Epping Forest District Council is committed to ensuring everyone is safe online. By ticking this box, you agree to read any online safety material sent to you ahead of your event. This will be a short list of tips and some rules for staying safe, being mindful of your surroundings and respecting others.

More information

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