Skip to main content
Epping Forest District Council logo image
  • Home
    • Activities and events
    • Benefits
    • Business
    • Business rates
    • Community
    • Council Tax
    • Crime and safety
    • Elections and voting
    • Environment
    • Housing
    • Jobs and careers
    • Leisure
    • Licensing
    • Local Plan
    • Parking and travel
    • Planning and building
    • Recycling and rubbish
    • Your council
  • Contact us
  • News

Benefits

Breadcrumbs

  1. Home /
  2. Benefits /
  3. Discretionary Housing Payment
  • Universal Credit
  • Housing Benefit
  • Calculate your Housing Benefits
  • Backdated benefits
  • Tell us if things change
  • Housing Benefit overpayments
  • General enquiry form
  • Local Housing Allowance
  • Essential Living Fund
  • Discretionary Housing Payment
  • Exceptional Hardship Payment
  • Report benefit fraud

Discretionary Housing Payment

In special circumstances you may be able to receive a Discretionary Housing Payment (DHP) if you have a shortfall between the amount of Housing Benefit or housing element of Universal Credit paid, and your contractual rent.

You can only apply for discretionary housing payments if you are already in receipt of Housing Benefit or if you are getting the housing cost element of Universal Credit.

DHP’s can be used to pay for:

  • Rent shortfalls
  • Rent deposits
  • Removal cost
  • Rent in advance

They are awarded at our discretion and the money available is limited. This means that awards are usually only made for short periods and are only given in cases of financial hardship.

Whether we award you a DHP and the amount of the award will depend on:

  • Your income and savings
  • How much you spend and what you spend it on
  • Your needs and those of your family
  • The circumstances of other people who live with you
  • Whether you have received a DHP in the past
  • What steps you are taking to resolve your predicament

If you receive Universal Credit you will need to provide:

  • Proof of your Universal Credit housing cost
  • Proof of your most recent 2 months Universal Credit awards
  • Your most recent tenancy agreement
  • Your landlords contact details
  • Your most recent bank statements

You cannot appeal against a DHP decision, but you can ask us to look at it again if you are not happy with the outcome of your application.

Apply for a Discretionary Housing Payment

If you would like to apply for a Discretionary Housing Payment you will need to complete an application online.

Apply online for a Discretionary Housing Payment (DHP)

Discretionary Housing Payment policy

  • Discretionary Housing Payment Policy Policy Addendum 2021 (pdf 96KB)
  • Discretionary Housing Payment Policy Policy 2018 (pdf 138KB)

More information

  • GOV.UK – How benefits work
  • GOV.UK – Universal Credit
  • GOV.UK – Tax credits
  • GOV.UK – Jobseeker’s Allowance and low income benefits
  • GOV.UK – Carers and disability benefits
  • GOV.UK – Child Benefit
  • GOV.UK – Benefits for families
  • GOV.UK – Heating and housing benefits
  • GOV.UK – Death and benefits
  • Accessibility
  • Cookies
  • Freedom of information
  • Open data
  • Privacy
  • Site map
  • Activities and events
  • Benefits
  • Business
  • Business rates
  • Community
  • Council Tax
  • Crime and safety
  • Elections and voting
  • Environment
  • Housing
  • Jobs and careers
  • Leisure
  • Licensing
  • Local Plan
  • Parking and travel
  • Planning and building
  • Recycling and rubbish
  • Your council
  • Follow us on facebook
  • Follow us on twitter
  • Follow us on instagram
  • Follow us on youtube
Epping Forest District Council logo image
Epping Forest District Council
Civic Offices
323 High Street
Epping CM16 4BZ
Contact us Members portal
© Epping Forest District Council 2025