An Exceptional Hardship Payment can give you extra financial help if you have a shortfall between the amount of Local Council Tax Support paid and the amount of Council Tax you are liable to pay.
You can only apply for an Exceptional Hardship Payment if you are already in receipt of Local Council Tax Support.
We will look at your financial and personal circumstances before we decide whether to grant further financial assistance for your Council Tax
In order to receive an Exceptional Hardship Payment, you will have to demonstrate that your circumstances are exceptional. This means there would not be many other people whose circumstances are the same as yours. You will also need to demonstrate that you would be suffering severe financial hardship if you did not receive the extra help
Exceptional Hardship Payments are made from a limited amount of money we have each financial year, and there is no right to an Exceptional Hardship Payment in law
If you would like to apply for an Exceptional Hardship Payment you will need to complete an application online.
