Oakwood Hill Community Hub

Oakwood Hill Community Hub is an in-person one-stop shop for residents to access a wide range of services for help and advice.

How it works

The hub is open every Thursday from 9.30am to 1pm.

It is at Oakwood Hill Community Hall hosted by Restore Community Church and attended by Community Engagement Officer, Claire Evans:

• Address and map – Oakwood Hill Community Hall, Longcroft Rise, Loughton IG10 3NB
• Contact Claire Evans: Email clevans@eppingforestdc.gov.uk or call 07763 218593

Let’s Get Together is a social drop-in session run by our community development and wellbeing team. It is held every Wednesday from 12.30pm to 2.30pm as a social and warm space to provide people with support and company.

Services at Oakwood Hill Community Hub

Affordable Counselling Services

Sessions are run during hub hours. To book a session:

• Email affordablecounsellingef@gmail.com
• Call 07583 111796

Epping Forest District Council services

All Epping Forest District Council (EFDC) services are available Monday to Friday from 9am to 5pm however, some services will have an enhanced presence at the Hub.

Housing, tenancy and estates

The tenancy and estates team deals with tenancy, and with issues which relate to estates and land acquired or held under Housing Act powers.

Contact the tenancy and estates team for issues relating to:

• Estate inspections
• Clearance of communal areas following fire risk assessments
• Estate enhancements
• The use or misuse of the council’s housing land
• Tenancy sustainment
• Tenancy breaches
• Tenancy succession
• Tenancy audits
• Joint tenancy applications
• Changes to tenancies

Revenue and benefits

Get advice and support with claiming housing benefits, Council Tax support, disabled relief, single-person’s discounts, and the issue of foodbank vouchers.

Peabody Outreach Support

Essex Outreach Support offers a short-term support service to people over the age of 16 years, living within Essex who are experiencing a range of problems that are impacting their health, financial and housing wellbeing.

To make an appointment:

• Email efsco-ordinator@peabody.org.uk
• Call 0800 2888 883
• Visit the Peabody website

Phoenix Futures

Phoenix Futures are a charity and housing association which has been helping people overcome drug and alcohol problems for more than 50 years. They provide residential, prison, community, and specialist services. They believe in being the best, they are passionate about recovery, and value their history and use it to inform their future.

At Oakwood Hill Community Hub on alternate Thursdays.

Contact Phoenix Futures:

• Email anne.hunnable@phoenixfutures.org.uk
• Call 07701 022571
• Visit the Phoenix Futures website

Qualis Property Solutions

Delivering quality maintenance services – day-to-day repairs, planned maintenance and emergency repair services for customers renting their homes from Epping Forest District Council.

Report a repair

• Report a repair to Qualis online
• Call 0333 230 0464