Housing
Pay your house and garage rent
You will need your house or garage rent account number. Use this to make a one-off payment or set up a Wallet or make recurring payments
Direct Debit
Paying your housing or garage rent by Direct Debit is a quick, easy and secure way of paying your bill without the worry of not paying on time.
You can choose what date you would like to pay and the frequency of your Direct Debit.
You can choose to pay:
- Weekly
- Fortnightly
- 4-weekly
- Monthly
How to apply for a Direct Debit
There are 2 ways:
- Complete the docx form electronically and email IncomeRecovery@eppingforestdc.gov.uk or print the completed form and post it to the address on the form
- Print and complete the pdf form and post it to the address on the form
The docx form will open with any compatible viewer. If you experience any problems with the form please email us at the address above.
Housing rent
Garage rent
Standing Order
Contact your bank to set up a standing order. They will need our bank details and your tenancy reference number.
Phone
Call our 24-hour automated telephone payment service on 01992 564600.
You will need a debit card and your tenancy reference number.
SMS Text Message
To pay by SMS text message you need to register your details online at www.allpayments.net. You will need a debit card, mobile number, email address, and your tenancy reference number.
Once registered text the amount you want to pay to 81025. You will be sent a text to confirm your payment has been processed.
At a Post Office or PayPoint store
You will need an Allpay payment card to pay your rent at a Post Office or PayPoint store. Contact our Income Recovery Team on 01992 564545 if you don’t have an Allpay payment card.