Select apply online on the job you wish to apply for, then select new user registration. Please complete all the required information including your email address as this is where we will send all information relating to your job application(s). Click submit and you will then receive an email to confirm your registration details.

No, it will only be used to contact you about your application.

• Privacy notice – Job applicants (pdf 86KB)

You can view your account details by clicking on About me on the top menu bar.

Select forgotten password on the top menu bar and enter the required information. You’ll be sent an email containing a link to reset your password. This link is only valid for 6 hours from the time it is sent to you.

Your account will lock after 3 unsuccessful password entries. To unlock your account contact us at:

• Email hradmin@eppingforestdc.gov.uk

No, you will need to complete and submit an application for each job role you wish to apply for. The requirements of each role profile and person specification will be different and therefore, to give yourself the best chance of success you will need to tailor your supporting statement to those different requirements. Some of your basic information will auto-populate into a new application form.

You can save and leave your application as many times as you wish however you must remember to submit your application by the specified closing date and time.

Unfortunately, once you’ve clicked the submit my application button, you cannot make any changes, and neither can you submit a further application for the same role. You can contact the People team, who can delete your application and you can then start a new application at:

• Email hradmin@eppingforestdc.gov.uk
• Call 01992 564291

Please check that all the mandatory fields (marked with a blue dot  • ) have been completed.

On the application summary page, there should be a green tick next to each page of the application form. If a tick is missing check that page to see if a mandatory field has not been completed.

If applicable, you are able to attach a CV to your application but you must still complete the mandatory fields on the application form and supply a supporting statement. However for some jobs, we will only accept a fully completed application form. The application method will be made clear when you apply.

Applications should be submitted via our online application form. We will only accept an alternative application method as part of a reasonable adjustment for disabled applicants.

If you do not have internet access at home, then facilities are available within Essex libraries and through internet cafes.

If you struggle with digital skills then we have digital buddies within the council who will quite happily chat through the application process with you an support you with your applications.

Job centres are also a further source of support.

All of our vacancies close at 23.59 on the closing date unless otherwise specified in the job advert.

Yes, click on my applications on the top menu, tick the select box and send email button. This will email you a copy of your application form which you can print if you wish.

No, once the deadline has passed the position details are removed from the system and applications can no longer be submitted. All part-saved applications will be automatically deleted from the system at this time.

Contact us to get your account status to be checked and any locks cleared at:

• Email hradmin@eppingforestdc.gov.uk
• Call 01992 564291

Please log into ESS and update your personal details. For the update to show on your application form you will need to delete it and start again.

All system generated emails will come from the email address noreply_Pay&HR@webitrent.com, please add this address to your contacts list so as not to miss any important emails.

Please check your junk or spam folder as your email may have been wrongly interpreted as junk.