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Council Tax and business rates customers will soon receive their AllPay cards.
From Monday 7 November, AllPay cards will be sent out to residents and businesses who have recently paid their Council Tax or business rates in cash at the Debden cash office.
The office will close on Tuesday 29 November 2022.
The number of residents visiting this office was reviewed in 2019 and found that numbers were consistently low. Numbers have dropped further since reopening the office after the COVID-19 pandemic lockdowns.
AllPay cards
AllPay cards have been sent out to Council Tax and business rates customers who have made a payment at the Debden office since April 2021. The cards are accompanied by a letter, that explains how and where you can use the card.
Your card and letter should arrive within 2 weeks of being dispatched. However, delays may occur due to the planned postal strikes by Royal Mail.
Making payments
Direct Debit remains the best way to pay. You can set up a Direct Debit or pay online via our website.
We understand many customers prefer to pay for our services in cash and appreciate face-to-face contact, using an AllPay card at a Post Office or PayPoint gives customers the option for.
There are approximately 60 Post Office and PayPoint locations within the district, many of which are open 6 days a week, meaning you can visit at a time that is convenient to you.
Housing Management
Read about the new arrangements for the housing management team.
Other services
Residents can pick up clear recycling sacks from a number of outlets across the district.
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