Information for leaseholders

Leaseholders handbook

Your lease

Your lease is a legally binding document and is the contract between you and us, Epping Forest District Council.

The lease is usually for 125 years, from the date of the first sale within your block. This means that when the first person in your block bought their property under the Right to Buy Scheme, their lease would be for the maximum of 125 years.

Your solicitor should have explained what the lease means before you purchased, and what your rights and duties are under the lease. We also have rights and duties under the lease.

Leaseholder services

Contact the Home Ownership Team:

• Telephone 01992 564015 or 564428
• Email homeownershipteam@eppingforestdc.gov.uk
• Write to Home Ownership Team, Civic Offices, 323 High Street, Epping, CM16 4BZ

Housing Management

Our Housing Management Team cover business including:

• Anti-social behaviour including neighbour nuisance
• Estate management

Estate and land issues

The Estate and Land Team deals with issues which relate to estates and land acquired/held under Housing Act powers.  Contact this team for issues relating to:

• Estate inspections
• Clearance of communal areas following fire risk assessments
• Estate enhancements
• The use or misuse of the council’s housing land

To contact them:

• Call: 01992 564186
• Email: estateandland@eppingforestdc.gov.uk
• Visit: Oakwood Hill Community Hall, Longcroft Rise, Loughton IG10 3NB

Tenancy issues

The Neighbourhoods Team deals with issues relating to:

• Anti-social behaviour from council tenants

To contact them:

• Call: 01992 564765
• Email: neighbourhoods@eppingforestdc.gov.uk
• Visit: The Limes Centre, Limes Avenue, Chigwell IG7 5LP