Information for leaseholders

Leaseholders handbook

Your lease

Your lease is a legally binding document and is the contract between you and us, Epping Forest District Council.

The lease is usually for 125 years, from the date of the first sale within your block. This means that when the first person in your block bought their property under the Right to Buy Scheme, their lease would be for the maximum of 125 years.

Your solicitor should have explained what the lease means before you purchased, and what your rights and duties are under the lease. We also have rights and duties under the lease.

Insurance

As the freeholder we insure the block where your home is situated. As with other service charges we will then recharge you your share of the cost.

Building insurance

This does not provide cover for day to day maintenance and repairs that are caused by wear and tear over time. You must notify us immediately if the property becomes vacant for more than 30 days.

Contents insurance

Our building insurance policy does not insure your personal possessions or contents such as carpets, curtains or furniture.

We strongly advise that you have contents insurance and are aware of the terms of insurance.

Making a claim

To make a claim telephone our Insurance Officer on 01992 564606.

Copy policies

If you require either a copy of the building policy or confirmation of cover, you must put your request in writing to:

Home Ownership Officer
Civic Offices
323 High Street
Epping
CM16 4BZ

Leaseholder services

Contact the Home Ownership Team:

• Telephone 01992 564015 or 564428
• Email homeownershipteam@eppingforestdc.gov.uk
• Write to Home Ownership Team, Civic Offices, 323 High Street, Epping, CM16 4BZ

Housing Management Offices

Housing Management (South)

Housing Management (South) covers Loughton, Buckhurst Hill and Chigwell (but not Limes Farm).

• Telephone 01992 564186
• Email housingsouth@eppingforestdc.gov.uk
• Housing Management (South), 63 The Broadway, Loughton, IG10 3SP

Limes Farm Estate

Covering the Limes Farm Estate only.

• Telephone 01992 564765
• Email housinglimes@eppingforestdc.gov.uk
• The Limes Centre, Limes Avenue, Chigwell, IG7 5LP

Housing Management (North)

Housing Management (North) covers any other part of the district including Epping, Ongar and Waltham Abbey.

• Telephone 01992 564545
• Email housingnorth@eppingforestdc.gov.uk
• Housing Management (North), Civic Offices, 323 High Street, Epping, CM16 4BZ