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Housing

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  4. Information for leaseholders
  • Pay your leasehold charges
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  • Responsibilities and standards
  • Extend your lease and buy the freehold
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Information for leaseholders

Find information in the leasehoders handbook including about your lease, your annual service charges and what you can expect from us.

Leaseholders handbook

Download the leaseholders handbook (pdf 874KB)

About your lease

Your lease is a legally binding document and is the contract between you and us, Epping Forest District Council.

The lease is usually for 125 years, from the date of the first sale within your block. This means that when the first person in your block bought their property under the Right to Buy Scheme, their lease would be for the maximum of 125 years.

Your solicitor should have explained what the lease means before you purchased, and what your rights and duties are under the lease. We also have rights and duties under the lease.

Leaseholder services

Find information on who to contact.

Ask leasehold services

Contact the Home Ownership team:

  • Call 01992 564015 or 01992 564428
  • Email homeownershipteam@eppingforestdc.gov.uk
  • Write to Home Ownership team, Civic Offices, 323 High Street, Epping CM16 4BZ

Housing management

Our Housing Management Team cover:

  • Anti-social behaviour including neighbour nuisance
  • Estate management

Tenancy, estate and land issues

The Tenancy and Estates Team deals with issues which relate to estates and land acquired or held under Housing Act powers. Contact this team for issues relating to:

  • Estate inspections
  • Clearance of communal areas following fire risk assessments
  • Estate enhancements
  • The use or misuse of the council’s housing land
  • Tenancy sustainment
  • Tenancy breaches
  • Tenancy succession
  • Tenancy audits
  • Joint tenancy applications
  • Changes to tenancies

To contact the Tenancy and Estates team:

  • Call 01992 564780
  • Email tenancyandestates@eppingforestdc.gov.uk
  • Visit The Limes Centre, Limes Avenue, Chigwell IG7 5LP

Report an issue with a council tenant

To report anti-social behaviour regarding a council tenant use our report anti-social behaviour online form.

To report noise nuisance regarding a council tenant use our report a noise problem online form.

More information

  • GOV.UK – How to lease
  • LEASE – Free information and guidance about residential leasehold and park homes law
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Epping Forest District Council
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