New phone connections saving Epping Forest District Council and its tax payers £12,000 a year are set to go live this weekend (17 February to 20 February).
Out of hour’s services
Subject to go ahead, temporary emergency numbers will be used during the switch.
The council has planned the switch at the quietest time of the week to minimise service disruption.
During the switch the two emergency out of hours contact numbers (01992 564000 and 01992 564199 for housing) will temporarily change while the council works with BT.
To contact EFDC out of hours from 5pm on Friday 17 February to 9am on Monday 20 February please call:
Housing Repairs Emergency 0203 589 3012
Any other Emergency 0203 589 3013
Moving phone connections from an analogue to a digitally based internet system will:
- Make an annual saving of £12,000
- Makes it easier to move phone answering to other locations
- Improve phone resilience
- Protect vital services
There will be no difference in how residents contact the council via phone as all phone numbers will remain the same and there will be no increase any call charges.
Small changes making a big difference
Technology and Support Services Portfolio Holder Councillor Alan Lion said: “We are planning another 0% increase in Council Tax this year. This is the latest in a series of investments. From double glazing to LED lighting and solar panels it all adds up. Relatively small savings like our new connections to our phone system can play a large part in keeping Council Tax down at the end of the year.”