Museum Wins Visitor Attraction Award

Written on . Posted in Community, Museum, Our attractions, Residents, Waltham Abbey, Your area, Your community

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Epping Forest District Museum in Waltham Abbey has won a coveted visitor attraction award. The National Tourism body `Visit Britain` gave the Visitor Attraction Quality Assurance Scheme (VAQAS) award after one of their inspectors conducted an assessment.

The Assessor from Visit Britain looked at the whole experience of visiting the Museum from telephone and Internet enquiries through to on site staff and the visit itself, judging it against nationally set standards. They described various features of the Museum`s exhibitions as `Excellent`.

This prestigious quality assurance award means that the Museum can now display the `Enjoy England` Quality logo outside the building and on all the Museum`s promotional literature.

The Visitor Attraction Quality Assurance Scheme (VAQAS) was established in 2001 by the then English Tourist Board to provide a quality standard for visitor attractions, similar to that for hotels and other forms of accommodation. Under the VAQAS scheme, attractions are assessed on their merits using objective quality benchmarks provided by the industry. All areas that impact on the quality of the visitor experience are included in the assessment, ranging from the initial enquiry through to departure.

Tony O`Connor, the District Museum Officer for Epping Forest District Council said: “We’re delighted to have received this prestigious award recognising the quality experience that we offer to Museum visitors. We aim to ensure that visitors of all ages enjoy a fascinating, informative and fun experience when they come to see us.”

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