Waste collection day changes

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Improvements to the domestic waste and recycling service will result in changes to the collection day and times for many residents. New calendars and information are being posted to every household as Epping Forest District Council and Biffa make the changes.

Biffa refuse freighter

No collection on a Monday

Bank Holiday Monday catch-ups are going to become a thing of the past. From Tuesday 12 May 2015, Biffa will work longer hours between Tuesdays and Fridays with no collections at all on Mondays.

Collection times likely to change

Even if your collection day stays the same, the time is likely to change. The end of collections on Monday will have a knock-on effect for everyone. So if you are used to seeing the dustmen later in the day, be warned that they may start to collect your refuse and recycling earlier in the morning.

Put your rubbish out by 7am at the latest to ensure you don’t miss them.

Residents will be able to recycle more

The basic collection method won’t change.

  • Garden and kitchen waste – Biffa will still collect this weekly in our green-lidded wheelie bins
  • Glass – Biffa will still collect this in blue boxes
  • Dry recycling – Biffa will still collect paper, plastics and cardboard in your clear sacks
  • Residual waste – Biffa will still collect this in the black-lidded wheelie bin fortnightly

Textiles, batteries and small electrical items

We are also going to collect textiles, batteries (not car batteries) and small electrical items, such as radios, toasters and hairdryers, as part of the new kerbside service. Just leave them in a tied up carrier bag in front of your bin. Textiles will be collected on your clear sack recycling week. Electrical equipment will be collected on your black wheelie bin week.

Latest technology

A brand new fleet of refuse vehicles equipped with the latest technology is on the way. Recycling vehicles will have separate containers so 1 lorry can collect blue box glass and clear sack dry recycling at the same time. It will mean fewer vehicles are needed, which is good news for reducing traffic congestion, pollution and fuel costs, as well as increasing efficiency.

Vehicles will also be fitted with satellite trackers so the council knows where each one is on its route at any time during the day, allowing the council to identify ‘missed collections’. Vehicles will carry 360-degree cameras to monitor the safety of the crew, the progress of the vehicle and the placement of bins at the kerbside, as well as hand-held devices to record issues such as contamination.

Epping Forest district residents are among the most environmentally friendly in the country. Recycling rates have been consistently around 60%, putting the council in the top-10 in England. As well as being beneficial to the environment, recycling reduces disposal costs, which helps Epping Forest District Council keep the Council Tax down.

Find out more

In addition to the online collection timetables, there is information about how to reduce, reuse and recycle on our website.

Residents can also email erefuse@eppingforestdc.gov.uk for help or call the council on 01992 564608.