Local Council Tax Support for working age people
New – Our Council Tax Support scheme for working age people is changing from 1 April 2024. Find out more on Local Council Tax Support for working age people is changing from 1 April 2024.
If you are on a low income or claim benefits you could be eligible for Local Council Tax Support (LCTS) to help you with your Council Tax bill.
You can apply if you are liable for Council Tax at the home you live in.
What you get depends on
- Where you live – each council runs its own scheme
- Your circumstances – this includes your income, number of children, benefits, residency status
- Your household income – this includes savings, pensions and your partner’s income
- If your children live with you
- If other adults live with you
Every council has a different Local Council Tax Support scheme. Our scheme is based on the old Council Tax benefit scheme but has the following key differences.
- The calculation of support is based on 75% of the Council Tax bill, rather than 100%
- The calculation is based on a maximum of a band D property. This means that anyone of working age that lives in a property with a higher Council Tax band, will have their support calculated as if their property was a band D
- The capital limit is £6,000
- There is no second adult rebate scheme
- Child maintenance is included with a disregard of £15 per week
- The minimum award is £0.50 per week
- Maximum period of 3 months for backdated support
- A minimum income floor for earnings from self-employment
When applying online you will be asked to attach relevant documents and information. You will be given an application number so you can log back into complete the form.
Exceptional Hardship Payment
If you get Local Council Tax Support but still cannot afford your Council Tax and are suffering severe financial hardship, we may be able to give you some extra help. Exceptional Hardship Payments (EHPs) are not payments of CTS, but are discretionary payments made by the council.
Get help from our benefits team online or in person.
Get help from our benefits team in your community. No appointment is necessary. You must be a resident in the Epping Forest district to get help.
- Monday – 9am to 12.30pm at Limes Farm Outreach, The Limes Centre, Limes Avenue, Chigwell, IG7 5LP
- Tuesday – 9.30am to 2pm at Waltham Abbey Outreach, Waltham Abbey Leisure Centre, 19 Hill House, Waltham Abbey, EN9 3EL
- Thursday – 9am to 5.15pm at Epping Community Hub, Civic Offices, 323 High Street, Epping, CM16 4BZ