Manage your Council Tax online

You can register to manage your Council Tax account online if you are already registered for Council Tax at your property and you have your account number. If you need to report a change in address use the form here.

Once you have registered you will be able to:

  • View and print your Council Tax bills
  • See past transactions, balances and instalments
  • Sign up for Direct Debit
Sign in to manage your Council Tax online

Council Tax refunds

We no longer issue Council Tax refunds by cheque. You must provide bank details in writing or by email in order to receive your refund – regardless of what method was used to make payments.

Reporting a change in circumstances

To ensure that Council Tax bills are sent to the correct person(s) or company and that any discounts, exemptions, or premiums are awarded correctly, you must notify the council of any changes in circumstances within 21 days of the change occurring. This includes, but is not limited to, changes affecting entitlement to exemptions or discounts, or changes of address.

Notifications can be made by:

The information is requested in accordance with Part II of the Council Tax (Administration and Enforcement) Regulations 1992. Failure to comply with this request may result in a civil penalty of £70.00 being imposed under powers conferred by Schedule 3 of the Local Government Finance Act 1992.

You can also write to us by post to:

  • Council Tax, Civic Offices, 323 High Street, Epping CM16 4BZ

More information