Pay your Council Tax

There are many ways to pay your Council Tax bill.

Manage your account

Our online accounts are quick and easy to use, and enable you to:

• View your account
• Check payments and other transactions
• Pay your bill
• Sign up for Direct Debit

Direct Debit

Paying your Council Tax by Direct Debit is a quick, easy and secure way of paying your bill without the worry of not paying on time.

Online

To pay your Council Tax online by debit or credit card, you’ll need:

• Your Council Tax account number (this can be found on your bill)
• The postcode of the property you’re paying for

Phone

Call our 24 hour automated telephone payment service on 01992 564600 to pay your Council Tax by phone, you’ll need:

• Your Council Tax account number (this can be found on your bill)
• A debit or credit card

Bank transfer

To pay your Council Tax by Bank Giro Credit, Standing Order or BACs transfer use the following details:

• Sort Code 60-07-39 (Nat West Bank)
• Account number 56340001
• Account name Epping Forest District Council

You must include:

• Your name
• Your address
• Your Council Tax account number

In person

We have 3 Customer Service Centres that can accept cash, cheques and credit or debit card payments.

You will need your Council Tax account number at the time of payment.

Epping

• Self-service kiosk at Epping Forest District Council Civic Offices, 323 High Street, Epping, CM16 4BZ
• Open 9am to 4.45pm Mondays to Thursdays and 9am to 4.30pm Fridays, except Bank Holidays

Loughton

• Epping Forest District Council Loughton office, 63 The Broadway, Loughton, IG10 3SP
• Open 9am to 4.45pm Mondays to Thursdays and 9am to 4.30pm Fridays, except Bank Holidays

Waltham Abbey

• Self-service Kiosk in Waltham Abbey Library, 37 Sun Street, Waltham Abbey, EN9 1EL
• Open 9am to 5.30pm Monday to Friday excluding Thursdays and 9am to 5pm on Saturdays

Instalments

Your Council Tax bill is split into 10 monthly payments payable from April to January. You can change this to make it easier for you to manage. Your options are:

• 1 yearly payment in April
• 2 half-yearly payments in April and October
• 10 monthly payments payable on the 10th of the month from April to January
• 12 monthly payments payable on the 10th of every month. If you start payments during the year your instalments will be spread over the remaining months up to and including March

You can pay by instalments for the following ways of payment:

• Direct Debit
• Debit or credit card
• Cash
• Cheque

If you want to change your instalment plan contact the Council Tax office.

• Email counciltax@eppingforestdc.gov.uk