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Council housing
Housing management
Our Housing Management Team cover all tenancy issues including:
- Rent arrears
- Estate management
- Tenancy changes
Housing Rents policy
Rent issues
The Income Recovery Team deals with council property rent issues, including rent arrears.
To contact them:
- Call 01992 564545
- Email incomerecovery@eppingforestdc.gov.uk
Tenancy, Estate and Land issues
The Tenancy and Estates Team deals with tenancy, and with issues which relate to estates and land acquired or held under Housing Act powers. However, if you are a sheltered housing tenant you will need to contact our Older Peoples Services Team (you will find the contact details in section 8 of the tenant handbook (pdf 1MB).
Contact the Tenancy and Estates Team for issues relating to:
- Estate inspections
- Clearance of communal areas following fire risk assessments
- Estate enhancements
- The use or misuse of the council’s housing land
- Tenancy sustainment
- Tenancy breaches
- Tenancy succession
- Tenancy audits
- Joint tenancy applications
- Changes to tenancies
To contact the Tenancy and Estates Team:
- Call 01992 564780
- Email tenancyandestates@eppingforestdc.gov.uk
- Visit the Limes Centre, Limes Avenue, Chigwell IG7 5LP
To report anti-social behaviour regarding a council tenant use our report anti-social behaviour online form.
To report noise nuisance regarding a council tenant use our report a noise problem online form.