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Employed care worker discount
Published on 13 March 2020Employed care worker discount
Care workers may be able to claim a discount.
Eligibility criteria
If you provide care or support on behalf of a local authority, a charity, the Government, or you are employed by the person being cared for. To qualify you must be resident where the care is being given or live in premises provided by your employer. (more…)
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Members portal guides
Published on 21 September 2023(more…)
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Members portal
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Appeals and reviews
Appeals and reviews
There are statutory rights of review which give people a legal right to ask for a review of decisions relating to homelessness (as amended by the Homelessness Act 2002). (more…)
Discretionary Housing Payment
Discretionary Housing Payment
In special circumstances you may be able to receive a Discretionary Housing Payment (DHP) if you have a shortfall between the amount of Housing Benefit or housing element of Universal Credit paid, (more…)
Former occupant passed away
Former occupant passed away
Unoccupied exemption class F
An unoccupied property where the person who paid the Council Tax has passed away. There must be no joint owners or joint tenants and the property must have remained unoccupied since the person died.
The exemption can be applied while waiting for probate or letters of administration to be granted and for up to 6 months after the grant. (more…)
Care worker discount
Care worker discount
Carers may be able to claim a discount if you share your home with someone who is entitled to certain allowances or disablement pension and you care for them for more than 35 hours a week. We cannot award a discount to someone who cares for their husband, wife, partner or son or daughter who is under 18.
Eligibility criteria
A Council Tax bill is based on at least 2 adults living in a property. (more…)
Exceptional Hardship Payment
Exceptional Hardship Payment
An Exceptional Hardship Payment can give you extra financial help if you have a shortfall between the amount of Local Council Tax Support paid and the amount of Council Tax you are liable to pay. (more…)
Occupation prohibited by law
Occupation prohibited by law
Unoccupied exemption class G
A property kept unoccupied by law can be made exempt for Council Tax.
You must attach relevant proof of why the occupation is prohibited.
Without the full information and all supporting documents we will not be able to award the exemption. (more…)
Apply for an occupation prohibited by law exemption
More information
Student nurse discount
Student nurse discount
If you’re a full-time student nurse, you can apply for a Council Tax discount as a full-time student.
Eligibility criteria
If you’re studying part time on a course leading to an appropriate registration of the Nursing and Midwifery Council Register, you may qualify for a Council Tax discount.
You must continue to pay Council Tax in accordance with your bill until your discount has been granted. (more…)