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Local Housing Allowance
Published on 25 October 2018Local Housing Allowance
If you are working age you may not be able to claim Housing Benefit. (more…)
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Reminders and court summons
Published on 23 February 2021Reminders and court summons
Business rates recovery
Business rates payments are due in monthly instalments. (more…)
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Property left empty by a person detained
Published on 13 March 2020Property left empty by a person detained
Unoccupied exemption class D
An unoccupied property where the person who would normally pay the Council Tax is in prison, can be made exempt for Council Tax. This exemption doesn’t apply if the sentence being served is due to non-payment of Council Tax or a fine.
You must provide proof of your prison number, (more…)
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Damage deposit guarantees
Published on 27 November 2018Damage deposit guarantees
One of the difficulties that homeless and other housing applicants have in accessing the private rented sector, (more…)
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Tenants and leaseholders panel
Published on 22 November 2018Tenants and leaseholders panel
We want you to play an active part in the decisions which affect where you live. (more…)
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Essential Living Fund
Published on 25 October 2018Essential Living Fund
The Essential Living Fund has replaced both Crisis Loans and Community Care Grants. (more…)
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Discretionary discount
Published on 10 October 2018Discretionary discount
Section 13A (1c) of the Local Government Finance Act 1992 allows local authorities to, in exceptional circumstances, reduce the Council Tax liability for a chargepayer. Statutory exemptions and discounts must first have been exhausted.
In certain cases discretionary discounts can offer help by reducing Council Tax liability to people who find themselves in extreme financial difficulty.
Discount is awarded at the council’s discretion and we would expect there to be exceptional circumstances to justify any reduction, (more…)
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Former resident in care home or hospital
Published on 13 March 2020Former resident in care home or hospital
Unoccupied exemption class E
An unoccupied property where the last occupier who paid the Council Tax is now a patient living in a hospital, nursing home or care home. If they have no intention of moving back to the property, it can be made exempt for Council Tax.
Without the full information and all supporting documents we will not be able to award the exemption. (more…)
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Employed care worker discount
Published on 13 March 2020Employed care worker discount
Care workers may be able to claim a discount if you provide care or support on behalf of a local authority, a charity, the Government, or you are employed by the person being cared for. To qualify you must be resident where the care is being given or live in premises provided by your employer. You must work at least 24 hours a week and earn no more than £44 a week before deductions. (more…)
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Members portal guides
Published on 21 September 2023Comments, compliments and complaints
Council services – who does what
Policies, (more…)