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Pay your leasehold charges
Published on 22 November 2018Pay your leasehold charges
There are several ways to pay your bill. (more…)
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Business rates revaluation 2023
Published on 8 March 2023Business rates revaluation 2023
The Valuation Office Agency (VOA) regularly updates the rateable values of all business and other non-domestic properties – properties that are not just private homes. (more…)
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Report a business premises change of address
Published on 12 March 2021Report a business premises change of address
Please use this form to tell us that your business: (more…)
- Is moving into a property in our district
- It is moving out of our district
- If you are moving between two addresses within our district.
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Pay your business rates
Published on 26 October 2018Pay your business rates
There are different ways to pay your business rates and options for spreading the cost. (more…)
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Universal Credit
Published on 25 October 2018Universal Credit
Universal Credit is a payment to help with your living costs. (more…)
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General enquiry form
Published on 4 November 2020General enquiry form
Contact us only to: (more…)
- Tell us your bill is wrong
- Ask for a refund
- Ask us to correct wrong information on your bill
- Tell us about a payment that hasn’t appeared on your bill
- Make an appeal against your liability or a refused discount
- General questions
Other enquiries
More information
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Single persons discount
Published on 9 October 2018Single persons discount
If you live on your own you are entitled to a 25% discount.
If you need to tell us about a change in your discount please use the form here.
Apply for a single persons discount
Adults not counted as residents
We do not count some individuals when determining the number of adults residing in a property for Council Tax purposes. (more…)
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Occupied solely by members of visiting forces
Published on 13 March 2020Occupied solely by members of visiting forces
Occupied exemption class P
Properties occupied by visiting forces are exempt for Council Tax.
You must provide your forces ID and proof of your income for example wage slips or a letter from your employer. Without the full information and all supporting documents we will not be able to award the exemption. (more…)
Apply for an occupied solely by members of visiting forces exemption
More information
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Uninhabitable property
Published on 13 March 2020Uninhabitable property
You can apply for a 50% Council Tax discount for up to 1 year.
Eligibility criteria
You can apply if your property is vacant and unfurnished and requires or is undergoing major repair works or structural alteration (this doesn’t include refurbishment) to render it habitable.
You must continue to pay Council Tax in accordance with your bill until your discount has been granted. (more…)
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About your business rates bill
Published on 19 February 2019About your business rates bill
Information about your business rates bill.
How your business rates are calculated
There are 3 steps to calculating your business rates bill: (more…)
- Rateable value – This is an estimate by the Valuation Office Agency (VOA) of how much it would cost to rent a property for a year as of 1 April 2021
- Multiplier – Multiply your rateable value by your multiplier to show you how much you will have to pay in business rates before any relief is deducted
- Relief –