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  • Home
  • Pay a bill, fine or invoice
  • Report a problem
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  • Contact us
    • Filming in the district
  • Cost of living and community support
    • Cost of living and community support news
    • COVID-19
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  • Benefits
    • Universal Credit
    • Apply for Housing Benefit
    • Calculate your Housing Benefits
    • Backdated benefits
    • Tell us if things change
    • General enquiry form
    • Housing Benefit overpayments
    • Local Housing Allowance
    • Essential Living Fund
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    • Exceptional Hardship Payment
    • Report benefit fraud
  • Business
    • Roundabout sponsorship
    • Health and safety at work
    • Business Matters newsletter
    • Commercial properties to rent
    • Business support and advice
    • Nurturing Growth
    • Town centre regeneration studies
    • Superfast Essex
  • Business rates
    • Business rates revaluation 2023
    • Report a business premises change of address
    • Pay your business rates
    • General Enquiry form
    • About your business rates bill
    • What happens if you do not pay
    • Apply for business rates relief and exemptions
      • Charitable and discretionary rate relief
      • Exempted buildings and empty buildings relief
      • Hardship relief
      • Heat network relief
      • Improvement relief
      • Relief for pubs
      • Rural rate relief
      • Small business rate relief
      • Supporting small businesses relief
      • Transitional relief
      • Discounts for retail and hospitality
    • Reminders and court summons
  • Community
    • Youth projects
    • Frontline
    • Carers
    • Dementia
    • Health and wellbeing
    • Digital inclusion
    • Digital skills, learning & support
    • Epping Forest Health and Wellbeing Strategy
    • Ukraine crisis – How you can help
    • Citizen of the year
    • Team of the year
    • Young citizen of the year
    • Creativity award
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    • Community champions
    • Armed Forces community covenant
  • Council Tax
    • Pay your Council Tax
    • Manage your Council Tax online
    • Register or report a change of address
    • Exemptions
      • Care leavers
      • Homes occupied entirely by students
      • Occupied solely by members of visiting forces
      • Occupied only by persons under 18 years
      • Occupied only by severely mentally impaired persons
      • Annexes occupied by a dependent relative
      • Unoccupied property owned by a charity
      • Property left empty by a person detained
      • Former resident in care home or hospital
      • Former occupant passed away
      • Occupation prohibited by law
      • Person living elsewhere to receive care
      • Person living elsewhere to provide personal care
      • Property left unoccupied by full-time student
      • Unoccupied caravan pitches or boat moorings
      • Unoccupied annexe
    • Discounts
      • Single persons discount
      • Uninhabitable property
      • Apprentice disregard
      • Second home discount
      • Discount for occupied annexe
      • Disabled relief discount
      • Student discount
      • Discretionary discount
      • Employed care worker discount
      • Care worker discount
      • Student nurse discount
      • Homes for Ukraine discount
      • Discount for over 18-year olds still getting Child Benefit
    • Council Tax review forms
    • Council Tax Support
      • Council Tax Support for pension age people
      • Council Tax Support for working age people
    • What will happen if you do not pay
    • Reminders and court summons
    • Council Tax appeals
    • Report a change or make an enquiry
    • Council Tax premium for long term empty properties
    • Council Tax and Freeman on the Land
    • About your Council Tax
    • Council Tax bands and amounts
  • Crime and safety
    • Report anti-social behaviour
    • Report hate crime
    • Report fly-tipping
    • Report an abandoned vehicle
    • Report a noise problem
    • Report an unauthorised encampment
    • Report a stray dog
    • Report fraud and cyber crime
    • Request graffiti removal
    • Request CCTV images
    • Fixed penalty notices
    • Public Spaces Protection Orders
    • ASB case reviews
    • We R Safe
    • Personal safety
    • Burglary
    • Vehicle crime
    • Domestic abuse
    • Safeguarding
    • Human trafficking and modern slavery
    • Radicalisation
    • Emergency planning
    • National power outage
    • Community policing
    • Community Safety Partnership
  • Elections and voting
    • Election news
    • Candidate information
      • Pre election candidate information
      • Postal vote opening sessions
      • Post election declaration form and expenses return
    • Election timetable
    • Parliamentary constituency boundaries change
    • Register to vote
    • Voter ID
    • Vote in person
    • Vote by post
    • Vote by proxy
    • Support for voters with disabilities
    • Find your polling station
    • Which ward am I in?
    • When’s the next election
    • Annual canvass
    • Electoral register
    • Verification number
    • Become a councillor
  • Environment
    • Trees in conservation areas
    • Food safety, hygiene and allergen advice
    • Epping Forest Countrycare
      • Volunteering
      • Tree wardens
      • Contact Countrycare
      • About Countrycare
      • Our places
      • Our projects
      • What’s on
      • Biodiversity
        • Bees
        • Ecological surveying
        • Hedgehogs
        • Moths
        • Otters
        • Water voles
        • Barn owls
        • Bats
    • Tree preservation orders (TPO’s)
    • Indoor Air Quality
    • Local Air Quality Management
    • Report a concern about a food or food business
    • TuckIN scheme
    • Food business registration
    • Food safety course
    • Food safety inspections and ratings
    • Buying, selling or renting a property with a private water supply
    • Drinking water supplies
      • Emergency Planning
      • Risk assessment and water quality testing
    • Water pollution
    • Highway Ranger Service
    • Environmental information regulations
    • Pest control
    • Climate Change – Schools
    • Climate Change – Transport
    • Climate Change – Water
    • Climate Change – Air Quality
    • Climate Change
    • Climate Change Action Plan
    • Climate Change – FAQ’s
    • Climate Change – Businesses
    • Climate Change – Food
    • Climate Change – Homes
    • Climate Change – Communities
    • Climate Change – Natural Environment
    • Climate Change – Waste
    • Contaminated land
    • Smoke control areas
    • Environmental permits
    • Air quality action plan 2023 to 2028
    • Open fires and wood-burning stoves
    • Bonfires
    • Drainage issues
    • Domestic oil spills
    • Private sewage
    • Land drainage consent
    • Flooding
    • Biodiversity duty
    • Grounds maintenance
    • Report a problem with a tree
    • Tree donation scheme
    • Tree planting
    • High hedges
    • Damp and mould
  • Housing
    • Housing key reports and consultations
    • Homelessness
      • Homelessness Reduction Act
      • Get help, advice and support
      • Helping you keep your home
      • Helping you find new accommodation
      • Homeless assessments
      • How we can help you
      • Rental loans
      • Cash deposits
      • Damage deposit guarantees
      • Appeals and reviews
      • Domestic abuse
      • Duty to refer
      • Rough sleeping and homeless emergencies
    • Housing for older people
      • Garden maintenance scheme for older people
      • Home improvements
      • Residential homes for older people
      • Downsizing and re-housing support
      • Apply for Independent Living
    • Leaseholders
      • Pay your leasehold charges
      • Communal repair/grants and financial assistance for leaseholders
      • Insurance for leaseholders
      • Information for leaseholders
      • Leaseholders costs
      • Leaseholders responsibilities and standards
      • Extend your lease and buy the freehold
      • Sell or let your leasehold property
      • Tenants and Leaseholders panel
    • Landlords
      • Register of licensed HMOs
      • House of multiple occupation application process
      • House of multiple occupation (HMO)
      • Energy performance certificate
      • Advice for landlords
    • Private housing
      • Park home and caravan and camping site licensing
      • Buying or selling a park home
      • Empty properties
      • Housing conditions and enforcement
      • Damp and mould in private rented homes
      • Advice for private tenants
    • Council housing
      • Damp and mould in council homes
      • Pet ownership in council homes
      • Our Housing service standards
      • Keep your home free from damp
      • Social housing decarbonisation fund
      • Safer streets projects
      • The Broadway refurbishment project
        • Questions and answers
      • Shelley redevelopment plans
      • Limes Farm regeneration project
      • Planned maintenance works
      • Decorating and improvements to your council home
      • Adapting your council home
      • Housing management
      • Types of tenancy
      • Resident involvement
      • Tenants handbook
      • Apply for a replacement key or fob
      • Vehicle crossover or dropped kerb
      • Fire safety in council homes
      • Building new council homes
      • Sign up to receive housing news
      • Rent a council garage
      • Buy your council house (Right to Buy)
      • Exchange your council house
      • Apply for covenant consent
      • Apply for council housing
      • Pay your rent
      • Report a repair
  • Jobs and careers
    • Jobs
    • Benefits and perks
    • Application advice
    • Application FAQs
    • Recruitment process
    • Our values and behaviours
    • Disability confident employer
    • Apprenticeships
    • Volunteering
  • Leisure
    • Sports and leisure centres
    • New Epping Leisure Centre
    • Museums
    • What’s On
    • Social Active Strong
    • West Essex Inclusion Project
    • Stay at home activities
    • Walking
    • RideLondon-Essex
    • North Weald Airfield
      • About North Weald Airfield
      • What’s on
      • Essential information for pilots
      • Event organisers
      • History of North Weald Airfield
      • North Weald Airfield Museum
      • Contact North Weald Airfield
  • Licensing
    • Market licence
    • Road closures and street parties
    • Do you need a licence?
    • Current licensing applications
    • Apply for a licence
      • Tattoo, piercing and electrolysis registration
      • Club premises certificate
      • Camping licence
      • Animal licences
        • Animal licences star ratings
      • Caravan site licence
      • Food business registration
    • Pavement licence
    • Taxi licensing
    • Gambling Act
    • Licensing Act
  • Parking and travel
    • Car parks
    • Pay for parking
    • Pay your parking fine
    • Appeal your parking fine
    • Roads
    • Parking on the road
    • Book an MOT
    • Electric vehicles
    • Public transport
    • London Ultra-Low Emission Zone
  • Planning and building
    • Built Heritage
      • Registered parks and gardens
      • Locally listed buildings
      • Conservation areas
      • Listed buildings
      • Scheduled monuments
    • Interactive planning map
    • Regularisation certificate
    • Make a building control application
    • Land at Harlow Road Appeal
    • Weekly list of planning applications
    • Self-build and custom housebuilding FAQ’s
    • Self-build and custom housebuilding register
    • Biodiversity net gain
    • Section 106 agreements
    • Epping Forest Special Area of Conservation – Guidance for applicants
    • Local land charges search fees
    • What is a local land charge?
    • Apply for a personal search
    • Apply for local land charge search
    • Check your address
    • Apply to name or number a property or development
    • Do you need building regulations approval?
    • Book a site inspection
    • Building control fees
    • Apply for building control approval
    • What is building control?
    • Report a planning breach
    • Appeal a planning decision
    • Planning application validation requirements
    • Duty planner advice service
    • Planning fees
    • Apply for pre & post application advice
    • Planning Enforcement service charter
    • Development Management service charter
    • Do you need planning permission?
    • Search, view and comment on planning applications
    • Planning policy
      • Strategic Masterplanning
        • South Nazeing Concept Framework Plan
        • Waltham Abbey North Strategic Masterplan
        • East of Harlow Masterplanning Guidance Supplementary Planning Document
        • North Weald Bassett Strategic Masterplan
        • Latton Priory Strategic Masterplan
        • North Weald Airfield Strategic Masterplan
      • Sustainability guidance
      • Other planning guidance and information
      • Statement of community involvement
      • Developer forum
      • Green infrastructure strategy
      • Harlow and Gilston Garden Town
      • Regulation 18 Consultation Responses
      • Local Development Scheme
      • Adopted Local Plan March 2023
        • Infrastructure delivery
        • Local Plan evidence base
          • District documents
          • Council documents
          • Cabinet reports
          • Strategic policies – Housing
          • Strategic policies – Transport
          • Strategic policies – Employment
          • Strategic policies – Green Belt
          • Strategic policies – Open space, sport and recreation audit
          • Site selection 2016 to 2017
          • Site selection 2018
          • Development management
          • Places
          • Infrastructure and delivery
          • Duty to cooperate
          • Duty to cooperate – Meetings
          • Archived Local Plan
          • Background papers
      • Draft Local Plan 2016
      • Monitoring reports
      • Brownfield land register
      • EFSAC protocol for releasing planning decisions
      • Quality review panel
      • Assets of community value
      • Article 4 directions
      • Neighbourhood Planning
        • Waltham Abbey Town Council Neighbourhood Plan
        • Theydon Bois Parish Council Neighbourhood Plan
        • Ongar Town Council Neighbourhood Plan Regulation 16 consultation
        • Ongar Town Council Neighbourhood Plan
          • Ongar Neighbourhood Plan referendum
          • Ongar Town Council Neighbourhood Plan examination
        • North Weald Bassett Council Neighbourhood Plan
        • Moreton, Bobbingworth and the Lavers Parish Council Neighbourhood Plan
          • Moreton, Bobbingworth and the Lavers Neighbourhood Plan referendum
          • Moreton, Bobbingworth and the Lavers Neighbourhood Plan examination
          • Moreton, Bobbingworth and the Lavers Neighbourhood Plan Regulation 16 Publication
        • Loughton Town Council Neighbourhood Plan
        • Epping Upland Parish Council Neighbourhood Plan
        • Epping Town Council Neighbourhood Plan
        • Chigwell Parish Council Neighbourhood Plan
          • Chigwell Neighbourhood Plan Regulation 16 publication
          • Chigwell Neighbourhood Plan examination
        • Lambourne Parish Council Neighbourhood Plan
        • Buckhurst Hill Parish Council Neighbourhood Plan
  • Recycling and rubbish
    • Check your bin collection day
    • Report a missed collection
    • Apply for a new, replacement or repair to a bin, box or caddy
    • Request a special collection
    • Assisted collections
    • Collections from flats
    • Blue-lidded recycling bin
    • Trade and commercial waste
    • Check what you can put in your bins
    • Where to get more recycling sacks
    • Find recycling centres and banks
    • Report a street cleaning issue
    • Report a dead animal
    • Report dumped or fly-tipped items
    • Volunteer litter picking
    • Hazardous waste
    • Medical waste
    • Clinical waste
  • Your council
    • Devolution and Local Government Reorganisation
    • Find your councillor
    • Watch a meeting
    • Your Epping Forest: Our Plan 2023 to 2027
      • Introduction – our commitment to you
      • Our values and behaviours
      • Our key objectives
      • Our key objectives: stronger communities
      • Our key objectives: stronger place
      • Our key objectives: stronger council
      • Delivering our plan
    • Make an insurance claim against us
    • Digital strategy 2022-2025
    • Council services – who does what
    • Chairman of Council
    • Epping Forest Youth Council
      • Rhiana Ciuperca
      • Krish Gohil
      • Kwasi Asare
      • Millie Thompson
      • Orient Ainapore
      • Oscar Ruthven
      • Rafi Sher
      • Sara Chiriac
      • Jakub Piotr Krupa
      • Izellah Harrison
      • Hassan Akhtar
      • Freya Foster
      • Eylul Ugur
      • Erika Skingsley
      • Amber Griffiths
      • Reiss Bartlett
      • William Ayrton
      • Evie Griffiths
      • Alexander Amoateng
      • Yuvan Kumar
      • Abigail Burger
      • Jacques Prinsloo
    • How we make decisions
    • Comments, compliments and complaints
    • Productivity plan
    • Policies, plans and strategies
    • Pay a council bill
    • Our customer promise
    • Qualis Group
    • Fees and charges
    • Youth council election 2024
    • Members portal guides
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  • Media, film and social media
  • Accessibility
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  • Cookies
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    • Revenues and benefits
    • Health and wellbeing
    • Health and wellbeing Mailchimp newsletter
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    • Heritage and culture Mailchimp newsletter
    • Heritage and culture
    • Home ownership
    • House building
    • Housing adaptions
    • Housing gas safety and heating works
    • Garden maintenance scheme
    • Homelessness prevention and advice
    • Housing management
    • Choice based lettings
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    • Information and customer relations
    • Emergency alarm system
    • Older persons housing
    • CARE
    • Private housing Mailchimp
    • Anti-social behaviour and safeguarding
    • Flexible support fund
    • Debt recovery and payments
    • Housing financial management
    • Payments
    • Commonplace
    • CCTV and safeguarding
    • Swipecard and Direct Debits
    • Contingency planning
    • Corporate health and safety
    • Planning and building control
    • Engineering, drainage and water team
    • Environmental health
    • Harlow and Gilston Garden Town
    • Licensing
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